Account Manager, Adult Learner Recruitment

2 weeks ago

Richmond, United States EAB Full time
Job DescriptionJob Description

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief:

Account Manager, Adult Learner Recruitment

The Account Manager role works with our partners and internal teams to execute partner direct marketing strategies for student recruitment initiatives and supports the Strategic Leader, decision maker for partner account teams. Primarily, the Account Manager supports partner relationships in collaboration with and mentorship from the Strategic Leader and performs day-to-day coordination and administration of activities and initiatives in support of partner’s goals, resources, and timeline. As a contact for assigned accounts, the position communicates with partners over email and regular partnership meetings on campaign execution and performance. The Account Manager ensures internal team members have the applicable partnership information, including programmatic details, creative preferences, and institutional goals needed to execute campaigns. This role is a critical partner team member and department member, supporting the Strategic Leader on the achievement of both partner and company goals and objectives.

This position will be based in Richmond, VA.

Primary Responsibilities:

  • Develop and cultivate relationships with partners in collaboration with Strategic Leader (SL) that will include the following functions:
    • Assist in preparation and leading meetings and conference calls with partners
    • Participate in partner presentation of the deliverables
    • Present and lead partners to solid direct marketing strategies within the array of Enrollment Services
  • Collaborate with internal departments and oversee execution of direct marketing campaigns, including creative content, audience strategy, and partner reporting/analysis
  • Develop understanding of partner goals and communicate goals to internal account team
  • Own and execute administrative tasks daily in support of partner marketing campaigns; coordinate and schedule meetings

Basic Qualifications:

  • Bachelor’s degree in Marketing, Advertising, Public Relations, Business Administration or related field
  • 2+ years supporting partner relationships
  • Proven ability to develop and maintain understanding of partners’ culture, strategy, and goals
  • Ability to communicate with partners and internal teams on a daily basis in a professional and effective manner
  • Effective interpersonal and teamwork skills
  • Detail-oriented with superb organizational skills
  • Strong work ethic and stellar partner service with desire to add value to partner-company relationships
  • Proficient PC skills
  • Willingness to travel 15-20%

Ideal Qualifications:

  • Direct marketing and partner relationships experience
  • Higher education industry experience
  • Experience with partner relationship management and/or project management and related systems
  • Desire for professional growth and upward mobility within a growing company
  • Graduate admissions experience preferred

Compensation:

The anticipated starting salary for this role is $55,000.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, including, without limitation, individual and organizational performance.

Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive benefits package:

  • Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.
  • Medical, dental, and vision insurance plans; dependents and domestic partners eligible
  • 20+ days of PTO annually, in addition to paid firm and floating holidays
  • Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
  • 401(k) retirement savings plan with annual discretionary company matching contribution
  • Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
  • Employee assistance program with counseling services and resources available to all employees and immediate family
  • Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
  • Gender affirming care coverage
  • Fertility treatment coverage and adoption or surrogacy assistance
  • Paid parental leave with phase back to work program for birthing and non-birthing parents
  • Access to milk shipping service to support nursing employees during business travel
  • Discounted pet health insurance coverage for dog and cat family members
  • Company-provided life, AD&D, and disability insurance
  • Financial wellness resources and membership in a robust employee discount program
  • Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
  • Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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