Service Desk Analyst

2 weeks ago


Fort Wayne, United States Franklin Electric Full time
Job DescriptionJob DescriptionDescriptionEmbark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility. 

Join us to create a better future while growing professionally in a supportive environment
MOVE FORWARD WITH USWhat you will be doing:
  • Provides comprehensive technical support for internal customers, including troubleshooting hardware and software issues, managing tickets in ServiceNow, and ensuring optimal performance across all technology platforms.
  • Deploys new PCs to end users, provides training, utilizes imaging and deployment tools, and maintains IT assets and inventories in ServiceNow.

Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
  • Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
  • Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
  • Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you need:
  • Bachelor’s or Associates degree in computer science, computer information systems, or a related degree (required)
  • 1 to 3 years of related experience (preferred).
  • Advanced skills in Microsoft Operating systems (Required), Microsoft Office Products (Required) JDE (preferred).
  • A+ certification (preferred).

Don’t feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities. 
Company Values & BenefitsFE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more We offer competitive salaries, comprehensive benefits, and amenities such as: 
  • Hybrid remote work arrangements
  • Generous paid time off & holidays
  • Paid parental leave & on-site motherhood rooms
  • On site café & complimentary beverage stations
  • Indoor fitness facility & outdoor walking paths 
  • 401(k) with matching & service contributions 
  • Health, dental, vision, life insurance
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Professional development assistance
  • Health & wellness programs

Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana. 

  • Fort Wayne, Indiana, United States Steel Dynamics, Inc. Full time

    Responsibilities: Provide IT service desk support - Work with end users on service desk tickets Deploy and support new computer setups Troubleshoot software & hardware issues and document resolutions Create and maintain IT documentation Perform and document software and hardware inventory Recommend, configure, test, and deploy configuration packages for...


  • Fort Wayne, United States Indiana Ear Full time

    Overview: We are seeking a skilled and friendly Front Desk Receptionist to join our team. As the first point of contact for our patients and visitors, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at our medical facility. Our focus of care is hearing loss. Unlike many hearing aid dealers, we provide...

  • Front Desk Supervisor

    2 weeks ago


    Fort Wayne, United States Crestline Hotels & Resorts, Inc. Full time

    The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room Front Desk, Supervisor, Reservations, Hotel

  • Systems Analyst

    3 weeks ago


    Fort Lauderdale, United States I S T N INC Full time

    Job DescriptionJob DescriptionWe are seeking a Systems Analyst / Help Desk Analyst to join our team! You will analyze IT problems to improve computer systems. We are looking for a smart and motivated quick learner in a fast paced IT consulting firm.Responsibilities:​Being able to work on helpdesk trouble tickets and follow up on them (daily...

  • Front Desk Clerk

    4 weeks ago


    Fort Wayne, United States Comfort Suites Full time

    Job Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. This role requires excellent communication skills, attention to detail, and the ability to...

  • Front Desk Manager

    2 weeks ago


    Fort Lauderdale, United States First Service Corporation Full time

    The front desk person works independently, and without direct supervision. Possesses strongcommunication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service provider Front Desk, Manager, Customer Service, Hotel, Property Management, Skills

  • Front Desk

    2 weeks ago


    Fort Lauderdale, United States First Service Corporation Full time

    - Demonstrates excellent customer service, communication and time management skills. - Monitors Emergency Response System. - Greets and directs Residents, guests and invitees. - Monitors and controls Electronic Security Control Systems. - Responds to Front Desk, Hotel, Property Management, Skills

  • IT Help Desk

    1 week ago


    Fort Wayne, United States Lasting Change, Inc. Full time

    The IT Help Desk, maintain and support IT and information systems to meet the business needs of the organization. This role requires strong analytical skills and an understanding of Information Systems functions. The IT Help Desk will manage project tasks through all phases of project execution, deploy, maintain, and troubleshoot core business applications,...

  • IT Help Desk

    12 hours ago


    Fort Wayne, United States Lasting Change, Inc. Full time

    The IT Help Desk, maintain and support IT and information systems to meet the business needs of the organization. This role requires strong analytical skills and an understanding of Information Systems functions. The IT Help Desk will manage project tasks through all phases of project execution, deploy, maintain, and troubleshoot core business applications,...

  • Service Desk

    3 weeks ago


    Fort Bliss, United States Advanced Systems Development Full time

    The DPW Service Desk Analyst provides IT support to the DPW end-users via walk-ins, customer desk-side assistance, telephone, email, and web-based inquiries. As directed by the government, the Helpdesk Analyst shall provide technical trend analysis from available data sources (Remedy, etc.) to identify performance metrics that will enhance operational...


  • Fort Lauderdale, United States First Service Corporation Full time

    Of Role: Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of ou Front Desk, Agent, Overnight, Hotel, Property Management


  • Fort Myers, United States Paul Mitchell Schools Full time

    Paul Mitchell The School Fort Myers is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put...


  • Fort Myers, United States Paul Mitchell Schools Full time

    Paul Mitchell The School Fort Myers is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put...


  • Fort Myers, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionPaul Mitchell The School [insert school name here] is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the...

  • Front Desk Agent

    2 weeks ago


    Fort Myers, United States First Service Corporation Full time

    Demonstrates excellent customer service, communication and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency Front Desk, Agent, Hotel, Property Management, Skills


  • Fort Wayne, United States Sparibis Full time

    Title:Customer Service AnalystLocation:Fort Wayne, IN**Location:** Must be onsite in Fort Wayne, IN (Remote during COVID) **Years Experience:** 3 Years + **Education:** Bachelors Degree or equivalent preferred. An associate degree or significant relevant experience is required. **Hours:** 8:00am to 5:00pm **Key Skills:** * Experience in the...

  • Network Analyst

    4 days ago


    Fort Wayne, United States Lutheran Hospital of Indiana Full time

    **Job Summary**: Under the general direction of the Regional IS&T Infrastructure, and the Telephony/Data Technical Lead, the Network Analyst's role is to ensure the stability and integrity of in-house data and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs), wide area networks (WANs), and...


  • Wayne, United States Glaminator Beauty Bar Full time

    We are looking for a Full Time Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able...

  • IT Help Desk Manager

    3 weeks ago


    Fort Lauderdale, United States PDC Technologies Full time

    Job DescriptionJob DescriptionThe IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary leader responsible for ensuring that the IT Helpdesk organization is providing a...


  • Fort Worth, United States CornerStone Technology Talent Services Full time

    Job Title: Service Desk TechnicianLocation: Fort Worth, TX (Onsite)Pay based on experience: $20-$23/hr.Schedule: Must be able to work overnight and weekendsCornerStone Technology Talent Services is seeking a Service Desk Technician for a position in Fort Worth, TX. As the Service Desk Technician, you will be responsible for being the initial point of contact...