Front Desk Lighthouse Point

2 months ago


Pompano Beach, United States Florida ENT Associates Full time
Job DescriptionJob Description

**Job Summary:**
We are seeking a Front Desk professional to join our team in Lighthouse Point. The ideal candidate will be responsible for managing the front desk operations, including welcoming guests, answering phones, and providing excellent customer service.

**Responsibilities:**
1. Greet and assist visitors in a professional and friendly manner.
2. Answer incoming calls and direct them to the appropriate department.
3. Manage reservations and appointments.
4. Maintain a tidy and presentable reception area.
5. Assist with administrative tasks as needed.
6. Communicate effectively with team members and other departments.
7. Handle customer inquiries and resolve issues promptly.

**Qualifications:**
1. High school diploma or equivalent.
2. Proven experience in a customer service or front desk role.
3. Excellent communication and interpersonal skills.
4. Strong organizational abilities and attention to detail.
5. Proficiency in MS Office (Word, Excel, Outlook).
6. Ability to multitask and work efficiently in a fast-paced environment.
7. Professional and courteous demeanor.

**Preferred Qualifications:**
1. Experience in the hospitality industry.
2. Knowledge of reservation management systems.
3. Multilingual abilities are a plus.

#IDsofla


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