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Assistant Hotel General Manager

3 months ago

Dubuque, United States Best Western Plus Dubuque Hotel and Conference Center Full time
Job DescriptionJob DescriptionWe're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to youResponsibilities:
  • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
  • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
  • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
  • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
  • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
Qualifications:
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • Possess excellent organizational skills, communication skills, and problem-solving skills
  • You must have 3 or more years of experience working in the hospitality field
  • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
  • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
About Company

The Best Western Plus Dubuque Hotel and Conference Center is a great place to work. Bring your passion for people and guest services to our team and watch your career grow