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Spanish Speaking Unit Supervisor at Youth-focused Non-profit

4 months ago

Windsor Mill, United States Board Of Child Care B W Full time
Job DescriptionJob DescriptionWhat is this job?

You help get vulnerable children at the United States’ southern border OUT of influx shelters and placed instead with a child and family-focused, not-for-profit organization that can provide appropriate housing, medical, mental health, and educational services to that young person.

The Spanish Speaking Unit Supervisor provides leadership that embodies Everstand's core values and works to maintain a Trauma Responsive Environment.

What is the Caminos program?

You would be helping children who have recently migrated to the United States and are seeking opportunities for reunification with family as well as the chance to pursue their education and legal immigration cases. Everstand calls this our Caminos program, and we see it as a fulfillment of our purpose as a non-profit: to enrich communities, one family at a time.

New name, same enduring commitment.

This year, we are celebrating 150 years of serving children and families through our work to enrich communities, one family at a time. As we reflected on our history and contemplated our bright future, one thing become clear: the name “Board of Child Care” no longer represented the vast array of services we offer. We are thrilled to share that our name has changed to Everstand Our holistic range of residential, mental and behavioral health support, trauma recovery, case management, and educational services will continue to grow and expand. Learn more about our rebrand at everstand.org.

What does the benefits package look like?
  • 10 paid holiday closure days PLUS two floating holidays PLUS accrue vacation at the rate of three weeks per year That’s over 30 days off
  • Paid sick and bereavement leave
  • Paid training, transferrable certifications, and continuing education.
  • Up to 3% annual match to retirement contributions
  • Up to $5,000 in tuition reimbursement assistance per year.
  • Health insurance is available via CareFirst BlueCross BlueShield. Applicants are welcome to request our full benefit guide for further details.
What does this job do specifically?
  • Model and act in accordance with Everstand’s core values: safety, empathy, relationships, and impact.
  • Honor differences, acknowledge uniqueness, and amplify all voices. Partner with Everstand’s Equity, Diversity, and Inclusion (EDI) committee to build (and participate) in trainings and group experiences that strengthen Everstand’s commitment to EDI. Model the use of inclusive language.
  • Demonstrate and practice Everstand’s leadership mindset, “Choose kindness. Solve problems and learn together. Make it happen.”
  • Provides effective supervision to Youth Care Professionals to ensure that direct care services are consistently provided in accordance with Everstand philosophy of care, practice and purposes, as well as State and federal policy and procedures.
  • Provides support and accountability to Youth Care Professionals through modeling and coaching, frequent guidance sessions and progressive discipline as needed.
  • Coaches and mentors direct care staff to engage in supportive conversations with youth and their role as a positive, consistent support in the recovery from complex trauma. Encourages actions in a calm, respectful, and patient manner.
  • Consistently implements each residents programming in an individualized manner, implementing safety and guidance plans as applicable to provide additional support and ensures the completion of all documentation related to resident progress and activities.
  • Learn and implement evidence-based practices selected by the organization, which may include attending on- or off-site training, committing to delivery of the practice as expected by Everstand, following practice guidelines with fidelity, and engaging in fidelity monitoring.
  • Utilizes and mentors direct care staff to implement specialized training provided to prevent and support youth that are experiencing acting dysregulated behavior. This training includes but is not limited to: Therapeutic Crisis Intervention or Safe Crisis Management, National Center for Traumatic Stress Network modules, Integrated Treatment and Prevention of Sexual Abuse and Harassment concepts.
  • Establishes a safe, secure, and calm milieu through supporting the direct care staff in completion of the unit routines and schedules, as well as unit systems for cleanliness, supplies, recreation, etc. Working with the care team, promotes the wellness of the youth through identifying and supporting health, medical, educational, spiritual needs of the youth to create a trauma sensitive milieu. The goal is to create an environment that avoids triggering their unregulated emotions whenever possible.
  • Provides support and oversight to the direct care staff to teach and maintain an environment that supports the acquisition of life skills, including: health, hygiene, money management, etc.
  • Teach and role model for direct care staff to assist in developing their understanding that setting limits and offering a fair and reasonable consequence for inappropriate or unsafe behavior is central to establishing a safe and supportive environment and to avoiding power struggles between staff and youth.
  • Provides leadership to ensure completion of steps to prepare unit to receive new intakes, greeting new intakes upon arrival and providing each youth with a warm welcome to the program. Supports required intake tasks to ensure regulatory protocols are adhered to.
  • Provides leadership to prepare for and coordinate resident discharges by completing required discharge documentation, reviewing required documentation with the resident, processing the discharge of the resident from the UC portal and generating UC portal discharge documentation including the Verification of Release form.
  • On a rotating basis, provides effective campus supervision by fulfilling campus supervisory responsibilities at least once per week; this can include overnight and/or weekend shifts.
  • Demonstrates understanding of how the Caminos Program works alongside other programs across the agency to support the orientation of youth and care team members. Able to demonstrate how the alignment of services supports treatment and how residential fits within the treatment services.
  • Demonstrate effective communication and leadership that contributes to the ability to teach a mentor direct care staff and supports Everstand central goal, “team work always.”
  • Promotes effective communication through the timely submission of documentation and weekly team meetings. Provides oversight to ensure youth activities are documented daily in accordance with Everstand and ORR policies and procedures, to include by not limited to daily activity reports, child level events, significant incident reports, phone logs and allowance logs.
  • Demonstrates knowledge of and familiarity with both Everstand and Office of Refugee Resettlement Policy and Procedures relating to the care and supervision of Unaccompanied Children. This includes knowledge of legal background and authority governing the practice as related to working with Unaccompanied Children.
  • Ensures that the staff to resident ratio is adequate and consistent with agency policy, State and Federal regulations. Provides coverage in the unit as necessary.
  • Demonstrates the ability to ensure appropriate staff support for the unit, while minimizing and/or eliminating overtime.
  • Provides safe transportation in agency vehicles for residents to keep scheduled appointments as required.
  • Ensures that Youth Care Professionals successfully complete forty hours of professional training per year of employment to effectively meet their position responsibilities.
  • Obtain and maintain certification as a “user” in Everstand’s electronic health record software system and required Federal databases.
  • Obtain and maintain certification administer medication in accordance with State regulations; administer medication according to physician and/or nurse’s orders and documents the medication administration record (MAR).
  • Provides mandatory on-call coverage.
What shifts would I work? Are full time positions available?

Position Type/Expected Hours of Work:

This is a full-time position. Mon-Fri 9-5pm. Days and hours of work are dependent on the operational need and confirmed by the program supervisor. This position requires flexible work hours to include daytime and some weekend hours. This position is considered essential for inclement weather events.

What experience and education do I need?

Required Education and Experience

  • A bachelor’s degree from an accredited college or university
  • 1 year of supervisory or management experience
  • 1 year of child welfare experience working with children and / or adolescents
  • Bilingual English/Spanish


Everstand is an equal-opportunity employer committed to excellence through diversity. All eligible candidates, regardless of personal characteristics, are encouraged to apply for vacancies as appropriate.