Insurance Account Manager

1 week ago

The Woodlands, United States The Torres Agency - Farmers Insurance Full time
Job DescriptionJob DescriptionOur growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team todayCompensation:

$50,000 at plan commission

Responsibilities:
  • Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates
  • Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding
  • Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates
  • Consult with clients to help process quotes and issue renewals or any updates needed to current policies
  • Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process
Qualifications:
  • Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered
  • Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
  • Follow up skill, written and verbal communication skills and problem-solving skills are a must in this role
  • Must have active insurance license in your state or must be willing to get licensed in 90 days
  • Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset
About Company

The Torres Agency is a premier insurance agency committed to providing exceptional service and comprehensive coverage to our valued clients. With a rich history and a reputation for excellence, we pride ourselves on our personalized approach, deep industry knowledge, and unwavering dedication to meeting the unique needs of every client. Our team of experienced professionals works tirelessly to ensure that our clients receive the best possible insurance solutions, tailored to protect their assets and secure their future.


At The Torres Agency, we believe in building lasting relationships based on trust, integrity, and mutual respect. We offer a dynamic and supportive work environment where our team members are encouraged to grow, innovate, and excel. Join us and become part of a company that values its employees as much as its clients, and where your skills and expertise will make a real difference in the lives of those we serve.

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