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Bank Branch Manager
1 month ago
Malvern, PA
Do you want to work for a small and friendly community based bank? Do you like interacting on a personal level with customers? This is a great opportunity to join this growing team in the Malvern area.
A day in the life of a Bank Branch Manager
- Manage all aspects of the Bank’s retail branch location, including but not limited to the processing of a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, wire transfers), account opening and servicing, ordering checks and Debit Cards, and assisting commercial loan customers.
- Develop and maintain policies and procedures related to branch activities, transaction processing, account opening, account closure, etc.
- Assist customers with use of the Bank’s deposit account opening and online banking applications utilizing several technology platforms.
- Prepare and maintain account paperwork, including but not limited to signature cards, funds transfer and service charges.
- Review retail related reports to perform quality control and/or identify activity related trends for reporting to senior management.
- Oversight of branch valuables including negotiable instruments, check/card stock, vault and daily cash management, including overall currency totals, cash shipments and deliveries.
- Lead Branch Staff, while building a cohesive, engaged team; coordinating schedules for adequate staff coverage; empowering team members to provide excellent customer service.
- Monitor supply levels, process supply orders as needed, and manage supply organization within branch locations.
- Maintain current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, all banking regulations, and all Bank policies and procedures related to the position.
- Provide efficient and courteous customer service, researching problems and implementing appropriate resolution.
- Provides recommendations regarding improved operating systems, processes and procedures.
- Improve team performance, recognize and reward stellar performance, coach employees, support their development and manage poor performance.
- Review and approve time entry and PTO requests for branch staff.
- Timely completion of all assigned training.
- Provide interdepartmental support, as needed.
- Excellent verbal and written communication skills
- Excellent personal and professional leadership skills
- Demonstrated understanding of consumer banking related regulations.
- Demonstrated ability to perform various retail banking procedures and operations
- Ability to remain professional and composed under pressure
- Proficient with Microsoft Office Suite, or similar software programs
- Minimum twelve (12) months supervisory experience
- Familiarity with FIS Horizon XE, Apiture FXIM, and/or Fiserv STAR software systems preferred
EOE employer. If interested in this Bank Branch Manager position, please apply.
If this position is not a good fit for you feel free to share this link
All candidates who receive and accept an offer of employment are subject to pre screening requirements.
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