Call Center Manager/Sr Manager
3 weeks ago
Roles and Responsibilities:& 8-10 Years of overall experienceExperience in Financial Services AMLTeam Management ExperienceGood communication (Written English).Experience with Transaction reviews processExcellent written and oral communication skillsDemonstrated strong attention to detail.Team Management ExperienceExperience collecting, interpreting, updating and organizing dataKnowledge on AML Transaction Reviews; KYC checksGathering/collection and review of AML / KYC documentsInitiate the risk assessment and ongoing due diligenceReview/escalate/close alerts triggered by the transaction monitoring through platforms and systemsAnalyse suspicious nature of the transaction, Create a narrative summary for the decision madeResponsible for SLA's, escalations performance matrix and team management
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Call Center Manager
3 months ago
Atlanta, United States United Clothing Donation Services Full timeJob DescriptionJob DescriptionJob title: Call Center Manager Classification: Exempt Reports to: Director of Collections Job overview:A Team Manager is responsible for successfully guiding daily functions of a Call Center and insuring continuous training is being provided. A Team Manager is accountable for attaining or exceeding campaign goals and maintaining...
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Call Center Manager
2 months ago
Atlanta, United States United Clothing Donation Services Full timeJob DescriptionJob DescriptionJob title: Call Center Manager Classification: Exempt Reports to: Director of Collections Job overview:A Team Manager is responsible for successfully guiding daily functions of a Call Center and insuring continuous training is being provided. A Team Manager is accountable for attaining or exceeding campaign goals and maintaining...
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Atlanta, United States Windy City Call Center Full timeWe are currently hiring for Virtual Call Center Representatives. Placement of hired candidates will be determined according to the candidate’s overall qualifications and fit for the job as well as business requirements and staffing needs. We want our reps to start in the best position where they will succeed. This position requires your ability to work a...
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Nurse Manager Call Center
3 months ago
Atlanta, United States Department Of Veterans Affairs Full timeSummary The Atlanta VA Healthcare System is seeking Registered Nurses for the position of Nurse Manager for the Call Center Service line Duties ...
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Nurse Manager Call Center
3 months ago
Atlanta, Georgia, United States Department Of Veterans Affairs Full timeSummaryThe Atlanta VA Healthcare System is seeking Registered Nurses for the position of Nurse Manager for the Call Center Service lineDutiesNurse Manager Duties:Supervisory authority, responsibility, and accountability for the 24/7 operations, ensuring personnel provide timely nursing care which complies with accepted standards of clinical...
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Senior Manager, IT Network Operations Center
2 months ago
Atlanta, Georgia, United States Norfolk Southern Corp. Full timeNorfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail. As part of Norfolk Southern, you'll join a collaborative team where there are opportunities for growth across...
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Call Center Representative
2 weeks ago
Atlanta, United States Angela Scribe Full time $17 - $26Job DescriptionJob DescriptionJob Title: Call Center RepresentativeLocation: Atlanta, GADepartment: Customer ServiceReports To: Call Center Supervisor/ManagerJob Summary:As a Call Center Representative, you will be the first point of contact for our customers. Your role will involve handling customer inquiries, resolving issues, providing product or service...
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Call Center Representative
3 months ago
Atlanta, United States ORTHOATLANTA, LLC Full timeJob DescriptionJob DescriptionDescription:The Call Center Representative will answer a multi-line switchboard rapidly, schedules appointments and directs the calls to destination without any delay. The Call Center Representative greets the customers, answer questions, declare calls or provide directions. The Call Center Representative enters new patient data...
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Call Center Representative
1 week ago
Atlanta, United States OrthoAtlanta Full timeThe Call Center Representative will answer a multi-line switchboard rapidly, schedules appointments and directs the calls to destination without any delay. The Call Center Representative greets the customers, answer questions, declare calls or provide directions. The Call Center Representative enters new patient data into the system. The Call Center...
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Call Center Representative
1 month ago
Atlanta, United States OrthoAtlanta Full timeThe Call Center Representative will answer a multi-line switchboard rapidly, schedules appointments and directs the calls to destination without any delay. The Call Center Representative greets the customers, answer questions, declare calls or provide directions. The Call Center Representative enters new patient data into the system. The Call Center...
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Call Center
3 months ago
Atlanta, United States Chicken Salad Chick Full time**Description** Responsibilities + Providing first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt and optimal solutions. + Acting as the primary escalation point for Order Management issues, working closely with retail teams...
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Call Center
3 months ago
Atlanta, United States SSRG Cake, LLC - 07 Full timeJob DescriptionJob DescriptionResponsibilitiesProviding first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt and optimal solutions.Acting as the primary escalation point for Order Management issues, working closely with...
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Call Center Team Lead
4 days ago
Atlanta, Georgia, United States SENTA Partners Full timeJob Summary:We are seeking a highly skilled and experienced Call Center Supervisor to lead our call center team at SENTA Partners, a premier Ear, Nose, and Throat (ENT) private practice. The successful candidate will be responsible for overseeing daily operations, supervising a team of call center representatives, and ensuring exceptional service to our...
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Senior Manager, IT Network Operations Center
2 months ago
Atlanta, United States Norfolk Southern Corp. Full timeNorfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail. As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for...
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Atlanta, United States UNFI Full timePurpose:The most important value at UNFI is Do the Right Thing Put Safety and Integrity at the Forefront of Everything We Do. The Area Sr. Manager Food Safety and Quality Assurance (FSQA) position is a part of the leadership team that helps the organization deliver on this critical value day in and day out. The role is fast-paced and complex and has...
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Call Center Representative
3 days ago
Atlanta, United States Fresh Form Draft Full timeCall Center RepresentativeDepartment: Initial Communications Employment Type: Full Time Location: Atlanta, GA Compensation: $18.50 - $28.00 / hour Description Welcome to Initial Communications, the marketing company that's all about making your business shine! We're a team of energetic and creative professionals who are passionate about helping our clients...
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Career Center Program Manager
1 week ago
Atlanta, United States Community Assistance Center Full timeThe Program Manager is responsible for the Career Center program development and implementation, creating reporting metrics and providing additional support for the Career Center. The Center was launched in 2021 and has been growing significantly since its inception. It serves as a natural extension of CAC’s mission of providing emergency assistance...
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Sr. Clinical Account Manager
2 weeks ago
Atlanta, United States Cour Consultants Full timeLeading Robotics Company looking to hire Sr. Clinical Account Manager Requirements: • Bachelor's degree in Technical Field • Doctor of Audiology or strong background in Audiology or speech pathology • 3+ years of experience in cochlear implant or neurotology medical device sales • Must live near a major US airport • Experience and interest in the...
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Call Center Agent
3 days ago
Atlanta, United States TeleSpecialists LLC Full timeJob DescriptionJob DescriptionCall Center Agent / NavigatorThis is an in person / in office position at our Brookhaven, GA office. Day shift available.Summary:The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher....
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Call Center Agent
2 weeks ago
Atlanta, United States Emerald Logistix Full timeAbout Core X Plug: Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results. Job Description: The Call Center Agent at CORE X PLUG is...