Account Representative
4 weeks ago
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years
Why we’re Awesome
Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership
Employee Recognition program
We are looking for an Account Representative to join our team. Account Representatives will primarily assist and support the office to develop and increase profitable volume with existing and newly acquired customers.
You Will:
Work with Account Manager to develop and increase profitable volume with existing and newly acquired customers
Build relationships with existing and new accounts.
Have specific knowledge regarding product compatibility and shipping requirements for dry loads and temperature requirements and maintenance when handling refrigerated loads.
Determine optimal loading and delivery patterns and times using their own creativity in order to minimize time and miles traveled with regards to the customer, advising if a load is manageable.
Update active load information into system for shipper and carrier tracking
Skills and Experience
Self-motivated, enthusiastic team player who excels in a fast-paced environment
Experience in Freight Brokerage/customer service is a plus
Excellent and effective communication skills
Strong customer service orientation and excellent work ethic
Ability to quickly process information and make decisions
Effective negotiation and problem-solving skills, and ability to handle conflict
Excellent time-management skills with the ability to multitask
Highly organized and detail-oriented
Ability to work well under pressure in a fast-paced environment
Join us in making a difference Allen Lund Company is an equal opportunity employer, dedicated to diversity.
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