Technical Account Representative

2 weeks ago


Houston, United States Digilock Full time

We are seeking a dynamic individual to fill our Technical Account Representative role, located at our Houston office.


This position will be responsible for the development and strengthening of our sales and support position for all company products.


This position will work with other Technical Account Representatives to surface customer issues and patterns in customer reports, provide insights and recommendations on how to improve our products, and drive continuous improvement programs to better serve our users.

 

Responsibilities:

  • Develops and conducts technical presentations and demos that present current and future products to potential customers.
  • Utilizes technical acumen to understand and gather customer requirements and to prepare specifications and generate quotes.
  • Partners with internal technical and marketing teams to offer suggestions for product enhancements and to share insights from customers.
  • Understands the construction cycle and successfully influences decision-makers at all levels to maximize company sales/specification potential.
  • Investigates and reports on market trends, competitor activity, etc.
  • Communicates and coordinates activities with their regional counterparts when applicable
  • Drive Plan through Account/Project Development through all levels
  • Use of CRM as key communication tool
  • Documents all activity in CRM through the account /project screens
  • Develops a complete understanding of:
  • Product features/benefits, account hierarchy, market and product applications and technical language/wording
  • Specifications as an industry document, its content and language
  • Competitive products and positioning

 

 

Requirements: 

  •  Experience working with Product, Engineering, and Program Management teams to build/deliver a customer support strategy.
  • Experience with problem resolution, root cause analysis, and corrective actions.

 

Preferred Qualifications:

  • Experience with IoT and smart home hardware/software devices.
  • Experience contributing to quality discussions around technology decisions, and strategy related to product support.
  • Experience presenting at all levels across multiple business units and an understanding of networking connectivity concepts and technology (i.e., HTTP, DNS, TCP/IP)
  • Ability to partner with Engineering and Product teams to represent customer pain points, create solutions for existing issues, and build features.
  • Bachelors degree preferred.

 

Knowledge, Skills & Abilities:

  • Strong written and verbal communication skills, professional image.
  • Willing to travel overnight.
  • Ideally located near a major metropolitan area with easy access to airport.
  • Team player.
  • Competitive, flexible, and resilient by nature.
  • Previous sales experience is a plus.
  • Self-motivated, confident.
  • Strong organizational and time management skills.
  • Cross-functional communication is critical


Compensation:

Base + Commission (Dependent on Experience)


We offer a competitive salary, a comprehensive benefits package, and a friendly environment. Full training is provided. Highlights of our current benefits package include medical, dental/vision, 401(k) matching, PTO, and a generous holiday schedule.  

 



  • Houston, United States Digilock Full time

    We are seeking a dynamic individual to fill our Technical Account Representative role, located at our Houston office. This position will be responsible for the development and strengthening of our sales and support position for all company products. This position will work with other Technical Account Representatives to surface customer issues and patterns...


  • Houston, United States CITGO Full time

    Remote Work options available for eligible positions Options are department and/or location specific 9/80 Work Schedule Option (where applicable) Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees Paid Vacation Time Company-Paid Holidays Parental Leave Excellent 401(k) Match Pension Plan Company-Paid Sick Leave and Long-Term...


  • Houston, United States CentiMark Full time

    CentiMark Corporation is the nation's largest commercial roofing contractor with over 100 offices and 3,500 employees across the US. We have a fantastic job opportunity for a Technical Representative in our Houston, TX office! The candidate is proficient with the computer, has a desire to learn and progress their career, and can work as a part of a...


  • Houston, United States CentiMark Full time

    CentiMark Corporation is the nation's largest commercial roofing contractor with over 100 offices and 3,500 employees across the US. We have a fantastic job opportunity for a Technical Representative in our Houston, TX office! The candidate is proficient with the computer, has a desire to learn and progress their career, and can work as a part of a...


  • Houston, United States CentiMark Corporation Full time

    Job DescriptionJob DescriptionCentiMark Corporation is the nation's largest commercial roofing contractor with over 100 offices and 3,500 employees across the US. We have a fantastic job opportunity for a Technical Representative in our Houston, TX office! The candidate is proficient with the computer, has a desire to learn and progress their...


  • Houston, United States Ezee Fiber Full time

    **Technical Service Representative** Ezee Fiber is seeking a Tier I **Technical Service Representative (TSR)** to be part of a team of high-energy, customer-oriented professionals. The Technical Support Representative is the first point of contact for customers and others who contact us with service questions. This support is provided while working the...


  • Houston, United States Staff Financial Group Full time

    Technical Accounting Manager - Houston, TX Position Overview: We are seeking a highly skilled and experienced Technical Accounting Manager to join our dynamic accounting team. The successful candidate will play a key role in providing guidance on technical accounting matters, researching accounting issues, and implementing accounting policies and procedures...


  • Houston, United States Liberty Personnel Services, Inc. Full time

    Technical Accounting Analyst - Houston, TX Do you thrive on meticulous financial analysis and ensuring the accuracy of complex accounting matters? Are you a CPA with a passion for deep dives into technical accounting standards? If so, we want to hear from you! Liberty Personnel is partnered with a leading Fortune 500 company headquartered in Houston, TX....


  • Houston, Texas, United States Weatherford Full time

    Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...


  • Houston, United States Creative Financial Staffing Full time

    Our healthcare client is seeking a Technical Accounting Manager to assist with their rapid-growing company! Why should you explore this Technical Accounting Manager role? Amazing tenure and even better culture! - people stay for the long run at this company. Fun holiday parties with this close-knit team! - this company is family-orientated and enjoys...


  • Houston, United States Creative Financial Staffing Full time

    Our healthcare client is seeking a Technical Accounting Manager to assist with their rapid-growing company! Why should you explore this Technical Accounting Manager role? Amazing tenure and even better culture! - people stay for the long run at this company. Fun holiday parties with this close-knit team! - this company is family-orientated and enjoys...


  • Houston, United States Advanced Upstream Full time

    Job DescriptionJob DescriptionAdvanced Upstream is looking for a Technical Sales Representative to join it's team in Houston, TX, USA.Reporting to the Chief Executive Officer, the Technical Sales Representative will be responsible for delivery of the profitable target revenue by generating and closing leads/deals and collecting funds upon work...


  • Houston, United States Ecolab Full time

    JOB DESCRIPTION As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You’llbe responsible for revenue and profit growth of programs and...


  • Houston, United States Relevant Industrial, LLC Full time

    Valve Technical Quote RepresentativeCreated by joining two industry-leading companies in 2019, Rawson/Industrial Controls offers more than 100 years of combined experience serving customers in the oil and gas, chemical, refining, pharmaceutical, pulp and paper, food and beverage, water and wastewater, and power generation industries. With a team of in-house...


  • Houston, United States Schoeller - Bleckmann Full time

    Job DescriptionJob DescriptionWHAT YOU'LL BE DOINGThe Field Account Representative is responsible for a specific basin/region, driving market-based product sales. They proactively attract and source new clients, close sales to achieve financial goals, and provide expertise on product applications, pricing, and customer engagement. This role demands a...


  • Houston, United States Anton Paar USA Full time

    Overview: **Y**ou are...** ... a problem solver focused on customer needs, an entrepreneur with a sense for business and opportunity, and a consultant with relevant solutions in mind. As a Technical Sales Representative and key member of the Southern Region sales team, you drive business growth in density, viscosity, refractometry and related methods...


  • Houston, United States Live Nation Entertainment Full time

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over...


  • Houston, United States Ecolab, Inc. Full time

    Conduct flow audits using technical equipment to capture flow rates, velocity and temperature Coordinate with area sales reps to ensure proper training requirements are met to ensure access to customer facilities Draw and design online mapping of cus Technical, Representative, Service, Retail, Water


  • Houston, United States AWC Full time

    AWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Technical Account Manager who...


  • Houston, United States Patterson-UTI Full time

    Job DescriptionJob DescriptionPatterson-UTI DrillingThe New Standard for Drilling PerformanceDrill safer, smarter, and faster with Patterson-UTI Drilling’s comprehensive fleet of pad-capable rigs featuring advanced walking systems to enhance your operations so you can reach your apex.Job Title:  Product Champion/Technical Sales...