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Account Representative

4 months ago

Houston, United States Allen Lund Company, LLC Full time
Job DescriptionJob Description

Our Story


With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow


We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years


Why we’re Awesome


  • Inclusive company culture

  • Training and Development

  • Competitive Compensation

  • Unparalleled Benefits & Wellness (we mean really good)

  • 401k with a generous match

  • Career Growth Opportunities

  • Transfer Opportunities

  • Share in Company ownership

  • Employee Recognition program


We are looking for an Account Representative to join our team. Account Representatives will primarily assist and support the office to develop and increase profitable volume with existing and newly acquired customers.


You Will:

  • Work with Account Manager to develop and increase profitable volume with existing and newly acquired customers

  • Build relationships with existing and new accounts.

  • Have specific knowledge regarding product compatibility and shipping requirements for dry loads and temperature requirements and maintenance when handling refrigerated loads.

  • Determine optimal loading and delivery patterns and times using their own creativity in order to minimize time and miles traveled with regards to the customer, advising if a load is manageable.

  • Update active load information into system for shipper and carrier tracking



Skills and Experience

  • Self-motivated, enthusiastic team player who excels in a fast-paced environment

  • Experience in Freight Brokerage/customer service is a plus

  • Excellent and effective communication skills

  • Strong customer service orientation and excellent work ethic

  • Ability to quickly process information and make decisions

  • Effective negotiation and problem-solving skills, and ability to handle conflict

  • Excellent time-management skills with the ability to multitask

  • Highly organized and detail-oriented

  • Ability to work well under pressure in a fast-paced environment


Join us in making a difference Allen Lund Company is an equal opportunity employer, dedicated to diversity.