Table Games Dual Rate Floor Supervisor: PT

2 months ago

Miami, United States Buffalo Run Casino & Resort Full time
Job DescriptionJob DescriptionDescription:

Position purpose:

To provide direction and oversight in order to ensure a courteous, accurate, and efficient Table Games experience for guests on assigned shift.

Knowledge, Skills, and Abilities:

· Enthusiastically support, actively promote, and demonstrate superior guest service in accordance with department and company standard program.

· Enforce table games and casino policies and procedures.

· Strong knowledge of all games offered in the Table Games department.

· Monitor games to ensure house rules are followed by guests and dealers.

· Monitor games for potential dealer errors.

· Coach and train dealers on proper policy and procedures.

· Monitor and report player win/loss.

· Order fills/credits as needed and in a timely manner.

· Become familiar with signs of cheats and observe patrons for telling behaviors. Prepare paperwork for monetary transactions.

· Tactfully resolve guest complaints and render impartial decisions.

· Follow all Departmental reporting and notification guidelines.

· Encourage a positive atmosphere among guests and team members.

· Instruct guests on the rules of the games. Exchange paper currency for playing chips.

· Ensure that all guests have placed bets before play begins.

· Communicate guest or team member complaints to the Casino Operations Manager.

· Ensure all department team members follow departmental Guest Service Standards.

· Perform quality work within deadlines with or without direct supervision.

· Interact professionally with other team members, guests and suppliers.

· Work effectively as a team contributor on all assignments.

· Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations.

· Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment.

· Adhere to all work rules, policies & procedures, and safety standards.

· Inspect cards and equipment periodically to ensure that they are in good condition. Report broken or malfunctioning equipment to your Supervisor.

· Ensure compliance with Title 31 record keeping policies and procedures.

· Knowledge of all casino events and promotions.

· Obtain and maintain a gaming license.

· Ensure compliance with tip reporting procedures.

· Perform other duties as assigned.

Requirements:

Education/Qualifications:

· Requires High School Diploma or equivalent.

· Previous blackjack dealing experience and/or completion of a formal blackjack training school required.

· Must be at least 18.

· Requires strong math skills.


Licensing:

· Must be able to obtain and maintain the required Gaming License


Work Requirements:

Shift Hours: Swing

Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.

  • Table Games Floor Supervisor

    5 days ago

    Miami, Florida, United States Buffalo Run Casino & Resort Full time

    Job SummaryWe are seeking a highly skilled and experienced Table Games Floor Supervisor to join our team at Buffalo Run Casino & Resort. As a key member of our gaming operations team, you will be responsible for ensuring a seamless and enjoyable gaming experience for our guests.Key ResponsibilitiesLead by Example: Demonstrate exceptional guest service skills...

  • Table Games Floor Supervisor

    6 days ago

    Miami, Florida, United States Buffalo Run Casino & Resort Full time

    Job SummaryWe are seeking a highly skilled and experienced Table Games Floor Supervisor to join our team at Buffalo Run Casino & Resort. As a key member of our gaming operations team, you will be responsible for ensuring a seamless and enjoyable gaming experience for our guests.Key ResponsibilitiesLead by Example: Demonstrate exceptional guest service skills...

  • Table Games Dual Rate Floor Supervisor

    7 days ago

    Miami, United States Buffalo Run Casino & Resort Full time

    Position Purpose:To provide direction and oversight in order to ensure a courteous, accurate, and efficient Table Game experience for guests on assigned shifts.  Knowledge, Skills, and Abilities: Enthusiastically support, actively promote, and demonstrate superior guest service in accordance with department and company standard programs.Enforce table games...

  • Table Games Dual Rate Floor Supervisor

    3 days ago

    Miami, United States Buffalo Run Casino & Resort Part time

    Job DescriptionJob DescriptionDescription:Position purpose:To provide direction and oversight in order to ensure a courteous, accurate, and efficient Table Games experience for guests on assigned shift.Knowledge, Skills, and Abilities:· Enthusiastically support, actively promote, and demonstrate superior guest service in accordance with department and...

  • Table Games Floor Supervisor

    1 day ago

    Miami, Oklahoma, United States Buffalo Run Casino & Resort Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and experienced Table Games Floor Supervisor to join our team at Buffalo Run Casino & Resort. As a key member of our casino operations team, you will be responsible for ensuring a seamless and enjoyable gaming experience for our guests.Key Responsibilities:Provide direction and oversight to ensure a...

  • Table Games Pit Supervisor: FT

    1 month ago

    Miami, United States Buffalo Run Casino & Resort Full time

    Job DescriptionJob DescriptionDescription:Position purpose: To provide direction and oversight to ensure courteous, accurate, and efficient table games experience for guests on assigned shift.Knowledge, Skills, and Abilities: · Enthusiastically support, actively promote, and demonstrate superior guest service in accordance with department and company...

  • Dual Rate Poker Dealer/Poker Supervisor

    2 months ago

    Miami, United States Miccosukee Resort & Gaming Full time

    Job DescriptionJob DescriptionTitle: Dual Rate Poker Dealer/Poker SupervisorJob Summary: We are looking for an experienced Dual Rate Poker Dealer/Poker Supervisor to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team...

  • Craps Game Supervisor

    1 week ago

    Miami, United States Crew Life at Sea Full time

    Job Title: Craps Dealer at Crew Life at SeaPosition Overview:As a Craps Dealer, you will be responsible for orchestrating the exciting game of craps, ensuring adherence to established gaming protocols and providing an engaging experience for our guests.Conduct the game of craps in accordance with the established rules and procedures.Engage with guests in a...

  • Games Operations Shift Manager

    2 months ago

    Miami, Florida, United States Magic City Casino Full time

    Job Overview:The Game Operations Shift Manager is responsible for the daily operations on an assigned shift. Directly supervises the Game Supervisors and Game Attendants, the technical staff on an assigned shift.Purpose:Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and...

  • Card Room Supervisor

    1 month ago

    Miami Gardens, United States Calder Race Course Incorporated Full time

    Job DescriptionJob DescriptionCalder Casino is an exciting place to work! As a Card Room Supervisor, you will assist the Card Room Manager with ensuring the successful operations of our brand new card room. Being proactive and creative will be a huge plus in getting the room up and running. Knowledge and experience of poker and player banked games is...

  • Craps Gaming Specialist

    1 week ago

    Miami, United States Crew Life at Sea Full time

    Position: Craps Gaming Specialist at Crew Life at Sea Overseeing the game of craps in accordance with established guidelines and protocols Engaging with players in a friendly and professional manner Ensuring the safety and security of players and the gaming area Maintaining precision and efficiency in managing wagers and payouts Monitoring the flow of the...

  • Craps Game Specialist

    1 week ago

    Miami, United States Crew Life at Sea Full time

    Position: Craps Game Specialist at Crew Life at Sea Overseeing the gameplay of craps in accordance with established guidelines and protocols. Engaging with patrons in a friendly and professional manner. Ensuring the safety and security of players and the gaming table. Demonstrating high precision and efficiency in managing wagers and payouts. Monitoring the...

  • Dealer and Game Coordinator

    1 day ago

    Miami, United States Crew Life at Sea Full time

    Job Summary:Crew Life at Sea is seeking a highly skilled and experienced Craps Dealer to join our team. As a Craps Dealer, you will be responsible for conducting the game of craps in a fair and transparent manner, ensuring a smooth and enjoyable experience for all players.Key Responsibilities:Conduct the game of craps according to established rules and...

  • Floor Care Operations Supervisor

    1 week ago

    Miami Beach, Florida, United States Imperial Cleaning Company Full time

    Job Title: Floor Care Operations Supervisor at Imperial CleaningImperial Cleaning, a distinguished provider in the cleaning industry with over 25 years of expertise, is seeking a dedicated Floor Care Operations Supervisor. As a prominent player among independently owned cleaning firms nationwide, Imperial Cleaning prioritizes effective communication,...

  • In Home Sales Consultant Flooring and Design

    1 week ago

    Miami, United States Floor Coverings International - JDR Full time $100,000 - $125,000

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany carCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentRole: In-Home Sales Flooring and Design ConsultantTerritory: Greater Miami areaSeeking: Independent, integrity driven sales consultant that has the desire and ability to earn 6 figures.If...

  • Outside Sales Consultant Flooring and Design

    2 months ago

    Miami, United States Floor Coverings International - JDR Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany carCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentRole: Outside Sales Flooring and Design ConsultantAre you ready to embark on a rewarding career journey with limitless potential?Do you have the ability and desire to earn 6 figures?If...

  • Outside Sales Consultant Flooring and Design

    3 months ago

    Miami, United States Floor Coverings International - JDR Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany carCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentRole: Outside Sales Flooring and Design ConsultantAre you ready to embark on a rewarding career journey with limitless potential?Do you have the ability and desire to earn 6 figures?If...

  • Senior Games Technician

    2 weeks ago

    Miami, United States Dave & Busters Full time

    Dave & Busters - JobID: R-1000148 [Field Technician / Maintenance Mechanic] As a Senior Games Technician at Dave & Busters, you'll: Deliver an unparalleled Guest experience through the best combination of food, drinks and games; Keep immediate supervisor promptly and fully informed of all problems or unusual matters; Provide timely and accurate service;...

  • Floor Manager

    3 weeks ago

    Miami Beach, United States Estiatorio Milos Full time

    Job DescriptionJob DescriptionOverviewThe Floor Manager at Milos is responsible for overseeing all service and front of house expectations and standards throughout a shift. They liaise with the GM team to achieve and enhance Milos hospitality expectations.SkillsAbility to understand our brand, culture, and valuesHighly motivated and able to motivate a...

  • Gaming Retail Supervisor

    1 day ago

    Miami, Florida, United States Razer Full time

    Job Summary:Razer is seeking a highly skilled and experienced Retail Operations Manager to oversee the day-to-day operations of our retail store. As a key member of our team, you will be responsible for ensuring excellent customer service, managing inventory, and driving sales performance.Key Responsibilities:Assist the Store Manager in overseeing all...