Customer Service Rep/Logistics- Mandarin

4 weeks ago


Houston, United States TPI Staffing, Inc Full time
Job DescriptionJob DescriptionCustomer Service Rep/Logistics Assistant Long Term Temporary
Pay: $23.00 - $24.00 per hour
Hours: Flexible to 7:00 AM - 4:30 PM or 8:00 AM - 5:00 PMQualified candidates Must Speak Mandarin.

Duties:
  • Working in an office within the warehouse.
  • Supporting new clients, communicating with customers, working with shipping/receiving to track orders in/out, backorders, troubleshooting
  • Serve as the primary contact for customers, addressing inquiries, and providing timely and accurate information related to inventories, shipments, and product availability.
  • Assist parties in tracking shipments, and resolving any issues that may arise during the transit times and on arrival to Hub.
  • Respond to customer feedback and complaints in a professional and empathetic manner, aiming to achieve customer satisfaction.
  • Investigating discrepancies to be able to identify and resolve customer-related issues, such as order discrepancies, shipment errors, or not meeting the standard of work.
  • Collaborate with internal and external teams to ensure seamless communication and coordination throughout the supply chain process.
  • Maintain and update databases and records with accurate and relevant information.
  • Generate regular reports on inventory levels and metrics.
  • Analyze historical records to be able to identify inventory anomalies.
  • Adhere to the Standard Operating Procedures (SOP).
  • Addressing and solving cases within SLA (Service Level Agreement).
  • Provide comprehensive training materials and documentation to external parties.
  • Facilitate the integration of onboarding new suppliers.
  • Quickly adapt to and master new systems and processes to enhance operational efficiency.
Requirements:
  • Must be bilingual in English and Mandarin
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Proficiency in Microsoft applications.
  • Attention to detail and accuracy in handling inventory data.
  • Strong problem-solving skills and ability to handle challenging situations.
  • Excellent communication and collaboration skills to work effectively with cross-functional teams.
  • High school diploma required or equivalent related work experience.


  • Houston, United States TPI Staffing Group Full time

    Customer Service Rep/Logistics Assistant (Mandarin)Long Term Temporary Pay: $20.00 - $24.00 per hourHours: Flexible to 7:00 AM - 4:30 PM or 8:00 AM - 5:00 PM **Qualified candidates Must Speak Mandarin** Duties: Working in an office within the warehouse. Supporting new clients, communicating with customers, working with shipping/receiving to track orders...


  • Houston, United States TPI Staffing Group Full time

    Customer Service Rep/Logistics Assistant Long Term Temporary Pay: $23.00 - $24.00 per hourHours: Flexible to 7:00 AM - 4:30 PM or 8:00 AM - 5:00 PM Qualified candidates Must Speak Mandarin. Duties: Working in an office within the warehouse. Supporting new clients, communicating with customers, working with shipping/receiving to track orders in/out,...


  • Houston, United States TPI Staffing Full time

    Customer Service Rep/ Logistics Assistant Long Term Temporary. Pay: $23.00 - $24.00 per hour. Hours: Flexible to 7:00 AM - 4:30 PM or 8:00 AM - 5:00 PM Qualified candidates Must Speak Mandarin. Duties:Working in an office within the warehouse. Suppor Customer Service, Assistant, Service, Retail, Staffing, Customer


  • Houston, United States Ports America Group Full time

    ** Logistics Customer Service Representative** **Job Category****:** Admin **Requisition Number****:** LOGIS001479 Showing 1 location **Job Details** **Description** The Logistics Customer Service Rep. performs a variety of administrative and staff support duties which require a range of skills and knowledge of organizational policies and procedures. The...


  • Houston, Texas, United States TPI Staffing, Inc Full time

    Job OverviewPosition: Customer Service Rep/Logistics AssistantEmployment Type: Long Term TemporaryCompensation: $24.00 per hourWorking Hours: Flexible options available from 7:00 AM to 4:30 PM or 8:00 AM to 5:00 PMLanguage Requirement: Proficiency in Mandarin is essential.Key Responsibilities:Operate within an office setting located in a warehouse...


  • Houston, Texas, United States TPI Staffing, Inc Full time

    Job OverviewPosition: Customer Service Rep/Logistics AssistantEmployment Type: Long Term TemporaryCompensation: $24.00 per hourWorking Hours: Flexible options available from 7:00 AM to 4:30 PM or 8:00 AM to 5:00 PMLanguage Requirement: Proficiency in Mandarin is essential.Key Responsibilities:Operate within an office environment located in a warehouse...

  • Customer Service Rep

    3 months ago


    Houston, United States Watco Transloading Full time

    ** Customer Service Rep** Location: Houston, TX, US, 77015 Category: Compliance Services **Working at Watco** Watco has a reputation for putting people first. In fact, our company was named to Forbes 2021 list of Americas Best Mid-Size Employers. Working at Watco means working in the exciting field of transportation and supply chain logistics. Were...


  • Houston, United States Draeger Safety UK Ltd Full time

    - Customer Service Rep III Statistics * The purpose of this position is to provide World-Class customer service, as well as exceed customers expectations on the supply of products and services for the Safety Rental Shutdown Services (RSS) business segment. * Will perform the designated rental order transactions for ordering, invoicing, return of equipment...

  • Customer Service Rep

    3 months ago


    Houston, United States Texas Quality Plumbing Full time

    Job DescriptionJob DescriptionTexas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX. This position earns a competitive wage along with excellent benefits. We are local industry leaders in this essential trade and believe that hard work can also be fun.In...

  • Customer Service Rep

    3 months ago


    Houston, United States Texas Quality Plumbing Full time

    Texas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX. This position earns a competitive wage along with excellent benefits. We are local industry leaders in this essential trade and believe that hard work can also be fun. In addition to great pay and our...

  • Customer Service Rep I

    2 months ago


    Houston, United States Callapg Full time

    **Customer Service Rep I** Job titleCustomer Service Rep I LocationHouston, TX 77067 **Customer Service Rep I Summary** This role will be responsible for providing front line Hassle-Free service to our customers through multiple service channels. Duties will include but are not limited to answering inbound phone calls, corresponding with customers via...

  • Customer Service Rep

    3 months ago


    Houston, United States ICON plc Full time

    Locations Select Location **Customer Service Rep** In a few seconds you will be taken to our application management system where you can provide your details and apply for this job Limerick Permanent Reference: JR073642 Description At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help...


  • Houston, United States SafeRide Health Full time

    Job DescriptionJob DescriptionSalary: 20.00Remote United States : Must be fluent in Mandarin (verbal) & must be located within the intercontinental United States. We will not provide sponsorship for this role. Job DescriptionWe seek passionate and caring professionals to join SafeRide Health as a Customer Service Representative. This role consists of taking...

  • Customer Service Rep

    3 months ago


    Houston, United States Meridian Brick Full time

    ** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01814 Showing 1 location **Job Details** **Description** JOB TITLE: Customer Service Rep DEPARTMENT: Production LOCATION: Houston, TX TRAVEL: N/A Meridian Brick brings together hundreds of years of brickmaking legacy and today is North Americas largest brick...


  • Houston, United States Callapg Full time

    **Customer Service Rep II** Job titleCustomer Service Rep II LocationHouston, TX **Customer Service Rep II Summary** This role will be responsible for providing front line Hassle-Free service to our customers through multiple service channels. Duties will include but are not limited to answering inbound phone call, corresponding with customers via e-mails...


  • Houston, Texas, United States TPI Staffing Full time

    Position:Customer Service Representative / Logistics Assistant (Long Term Temporary)Compensation:$24.00 per hourWork Schedule:Flexible hours available from 7:00 AM to 4:30 PM or 8:00 AM to 5:00 PM. Candidates must be proficient in Mandarin.Key Responsibilities:As a vital member of our office team within the warehouse environment, your role will include:1....

  • Customer Services Rep

    3 months ago


    Houston, United States Golden Bank NA Full time

    Job DescriptionJob DescriptionJOB PURPOSECustomer Service Representative is responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer...

  • Customer Service Rep

    2 months ago


    Houston, United States Gulf Stream Marine Full time

    Resumen: As a Customer Service Rep, your primary objective is to schedule all shipments with various carriers to ensure timely delivery of product. You will work closely with the terminal, warehouse, cargo service team and outside carriers. The Customer Service Rep position is onsite, with no remote work. Must be flexible to work different hours including...


  • Houston, Texas, United States Pinnacle Logistics Full time

    About the Role:Pinnacle Logistics is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our logistics operations.Key Responsibilities:Develop and Maintain Customer Relationships: Build and...

  • Customer Service Rep

    1 month ago


    Houston, United States Coastal Solutions Inc Full time

    Are you passionate about customer service and ready to make a difference? We're seeking a dedicated individual with a flair for fundraising and a heart for philanthropy to lead our non-profit efforts. As a Customer Service Rep, you'll be the crucial link between our charity and the public, ensuring smooth interactions and tackling any issues with speed and...