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Event Coordinator

3 months ago

Santa Ana, United States Fooda Full time
Job DescriptionJob Description

Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food.  It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly.

Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
 
What You’ll Be Doing

  • Serve as the primary on-site point of contact for our client contact, their employees, and our restaurant network.
  • Ensure we are providing a high-quality customer experience day-in and day-out
  • Help restaurants get on-site and ensure the setups are organized, clean, and aesthetically pleasing.
  • Provide on-site customer service to resolve issues promptly.
  • Audit restaurant partners to ensure consistency and excellence of service.
  • Problem-solve for issues such as late restaurant arrivals, order complaints, and on-site technology.
  • Gain competency with Fooda’s technology and standard operations procedures.
  • Escalate issues to Operations Manager when necessary to keep them informed or help problem solve. 
Who You Are: 
  • You love building relationships with customers and enjoy customer service.
  • You are friendly, high energy and love interacting with other people.
  • You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions.
  • You are organized and detail oriented. Type-A personality is a plus
  • You are savvy with technology.
  • You are looking for a steady part-time job between the hours of 10am-2pm, Monday-Friday. 
  • Prior catering, serving, or event experience preferred.
 
What We’ll Hook You Up With:
  • Competitive wages - $23-$24/hour based on experience
  • Monthly cell phone stipend
  • 401k Retirement Savings Plan with company match
  • Paid time-off
  • Pre-tax commuter expense benefit
  • Long-term opportunities for advancement within Fooda
  • Networking opportunities for work or career with local restaurants

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

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