Inside Sales Coordinator

4 weeks ago


Orlando, United States Frontline Insurance Full time
Job DescriptionJob DescriptionSalary:

Join Our Dynamic Team at Frontline Insurance as an Inside Sales Coordinator


Are you passionate about building great relationships, fostering team collaboration, and contributing to a winning product? At Frontline Insurance, we’ve been delivering protection to our customers for over 20 years, one customer at a time. Now, we’re looking for an Inside Sales Coordinator to join our team and help us continue this legacy.


Why Frontline Insurance?


At Frontline, we’re more than just a company – we’re a community dedicated to **Integrity, Patriotism, Family, and Creativity**. You’ll be part of a team that values excellence in organizational, administrative, and communication skills, while providing outstanding customer service. Plus, you’ll enjoy an excellent working environment, a 401(k) plan, vacation time, and the unique “Frontline Feeling” – knowing you’re part of the Southeastern insurance leader that agents trust for their customers.


What You’ll Do:


  • Agency Coordination: Manage new agency setups, agency changes, and terminations.
  • Process Management: Oversee the step-by-step department processes manual.
  • Support Leadership: Assist the SVP of Sales, Director of Agency Operations, Inside Sales Manager, and Business Development Managers with administrative tasks and respond promptly to their needs.
  • Sales Department Assistance: Provide timely responses to inquiries from the sales department by researching the necessary information.
  • Communication: Handle incoming calls to the sales department, manage them appropriately, or route them as necessary.
  • Project Tracking & Reporting: Track and report on various projects on a weekly, monthly, quarterly, and yearly basis.
  • Efficiency Enhancement: Support projects aimed at increasing the efficiency and accuracy of the sales team.
  • Data Entry: Ensure data entry accuracy, and locate and resolve any issues with missing, duplicate, or incorrect information.
  • License Processing: Manage resident/non-resident license appointments and terminations.
  • Agency Communication: Request necessary information from agency partners via email or phone.
  • Expense Management: Process and track check requests and manage co-op advertising coordination and cost tracking for each participating agency partner.
  • Salesforce Administration: Work with the Sales Business Analyst team to enter data in Guidewire, verify the accuracy of agency partner information, and create ad hoc reports in Salesforce.


What You’ll Need:


Preferred Skills & Experience:

  • Professional Insurance Industry Designation, 440 or 220 insurance license
  • Strong attention to detail


Education & Experience:

  • High School diploma or GED required; undergraduate education is desirable.
  • Proficiency in Salesforce and strong knowledge of Excel is required.


Work Environment:

  • Onsite presence required at our Lake Mary office.


Why Join Us?


  • Career Growth: Take your career to the next level with Frontline Insurance, where your contributions are valued, and your professional development is supported.
  • Stability: Our financial stability ensures we’ll be here for you, providing a secure and rewarding work environment.


Join us at Frontline Insurance, where your next career adventure awaits



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