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Regional Director

3 months ago

Dallas, United States CFGC Full time
Job DescriptionJob DescriptionSalary: $70,000 Annually

Job Title:  Regional Director

 

Reports to:  Director of Mental Health Programs

 

Job Summary

 

Provide management leadership to ensure delivery of quality, cost effective clinical services.

 

Essential Duties and Responsibilities

 

  1. Provide leadership assuring quality, cost effective therapeutic and rehabilitation services are being delivered.
  2. Conduct marketing to increase community awareness of CFGC. Educate community and partners of the array of services provided through the agency. Marketing occurs in the community, face to face, by scheduled appointments unless otherwise specified by Director Mental Health Services or other Senior Management Team. 
  3. Serve as CFGC liaison to area committees and initiatives to promote visibility and accessing of services as needed.
  4. Provide site(s) management of daily functions necessary for clinic productivity.
  5. Provide direct supervision for all assigned employees including LPHA’s, QMHP-CS, MH interns, and front office personnel. Complete and ensure the following tasks, in each location, are completed timely, fully and according to company policy:
  • Billing Log(s) Submission/Auditing
  • Clinical Documentation Auditing (internal/external)
  • Tracking Authorizations for Services (all Payers)
  • Caseload Management
  • Completion of all reports provided to include authorization, missing notes, missing times, etc.
  • Mileage/Expense Report Auditing
  • Sign off on Medical Record Requests

 

  1. Provide leadership through individual meetings with each assigned employee (minimum of one meeting per month) and team meeting/training a minimum of one meeting per month, per clinic. Documentation of each meeting is due to Director no later than one week following the meeting.
  2. Coordinate in-service educational opportunities to meet contract and accreditation requirements, promoting clinical staff professional development. Assist in providing training and orientation for all job duties for new hires in clinical services.
  3. Perform duties without violating any ethical codes, state or federal codes or requirements
  4. Maintain all case records (notes, treatment plans, etc.) in accordance with agency standards.
  5. Document with the understanding that all clinical notations are considered legal documents and can be used in the court of law. All documentation should be true and accurate and under no circumstance falsified in any manner.
  6. Utilize client tracking system(s), Medi Soft and other systems, as required, to ensure increase in productivity and assure accurate collection, reporting and analysis of client services and billing transaction entries.
  7. Maintain professional certification and/or licensure, as this applies.
  8. Provide and maintain a valid driver’s license and copy of current auto liability insurance.
  9. Ensure you have access to reliable transportation in order to complete job responsibilities.
  10. Must have a working phone to provide services and be eligible for phone reimbursement.
  11. Other administrative duties as assigned by the Director of Mental Health Programs.

 

 

Education and/or Work Experience Requirements

  1. Education: Must possess a minimum of a bachelor’s degree in rehab counseling, psychology, social work, or related field as specified in the Texas Administrative Code for QMHP qualifications. Required candidate: LPC, LMFT OR LCSW
  2. Skills: Should possess intermediate to advanced therapeutic skills, oral and written communication skills, ability to prioritize and organizational skills. Understanding of mental health diagnoses, treatment, documentation, insurance and managed care, and ethical standards of care, as well as experience providing direct services. Understanding of the agencies array of services in order to appropriately market within the community. Must be goal oriented, motivated, and capable of working independently and using good judgment in accordance with all current federal and state laws, as well as CFGC Policies and Procedures, including the safeguarding of confidential healthcare information and compliance with the Health Insurance Portability & Accountability Act (HIPAA). Must possess a strong understanding and ability to work with diverse populations including various cultures, racial groups, and socio-economic levels. Must have, at minimum, an intermediate working knowledge of Microsoft Office Products (Outlook, Excel, Word, and PowerPoint). Should have the ability to relate to consumers, employees, and the general public in a professional and managerial manner. Ability to follow verbal and written instructions.
  3. Experience: Must have a minimum of three years of experience working with people with SPMI, and must demonstrate adequate performance of leadership duties. Prefer training in child and/or adult counseling, and family dynamics.

 

Physical Requirements:


  1. Employee must be able to frequently (up to 65% of the time) sit, stand, walk, and climb stairs (if an elevator is unavailable).
  2. Must be able to frequently (up to 65% of the time) talk, listen and speak clearly in person and via telephone.
  3. Must be able to push, pull, lift and/or carry up to 10 lbs. in weight on occasion (up to 35%).