Front Office/Secretary

2 months ago

Beverly Hills, United States Beverly Hills Gymnastics Center Full time
Job DescriptionJob DescriptionSPANISH SPEAKERS ONLY. Position open now and is available immediately. If you are a shrinking violet and hyper sensitive to multi-tasking, it is not encouraged that you apply for the position. Local applicants are encouraged to apply. Must have flexible schedule and can-do attitude.

Are you are person who is bi-lingual in Spanish with excellent verbal communication skills? Be part of a caring, high caliber, high volume sports based childrens activity center school in Beverly Hills This opportunity is excellent for someone looking to position themselves permanently in the field of quality customer service and mid level school management. We are a (Non-profit) school with over 42 years experience of successfully serving a large school student body with a high volume office is seeking a very dedicated individual who would like to implement a long term position at a long standing organization within the 5013 community. This position is a wonderful opportunity for someone who enjoys working with students, staff, outside agencies and families with a can do attitude.

Responsibilities include: greeting students, staff, and visitors and answering phones. In addition, they will assist with attendance record keeping, compiling student and staff files, monitoring records for billing, coordinating accounts and collections, phone calls, filing, staff support and all general duties that is needed for office support. We are looking for someone who is competent, works with
various personalities through the parent/customer, co-worker, and adolescent/child and is able to critically think and execute an important plan of action within any working environment while completing allocated tasks provided by supervisor. Excellent organizational skills, and who wants to be part of changing the lives of children, families and the community. This position is available immediately.

Spanish Speaking Preferred with excellent English and multi linguistic skills to cater to both American and Hispanic client demographics
Heavy phone lines and knowledge of basic phone systems
Help in front office and gift-shop as needed
Help with payments and collections as needed
Personally assist Office Manager Executive Director
Verify contacts, account receivables, and deal with outstanding balances/collection, owes list, etc.
Class schedules, attendance, wait lists, class additions/cancellation, instructor scheduling, combining classes, report itemizations, etc.
Update Class Attendance Rosters with Teachers, Master Class Boards, consolidate functions to maximize school resources through class counts.
Pro-Shop orders, supply re-fill, inventory reports
Update class sheets, forms, progress reports, and evaluation forms, meet forms, b-day forms, evaluation forms, payroll forms, all forms in all capacities and schedules
Verify Payroll and all private lessons through printed and digital controlled video school monitor system
Check all message extensions daily Partner ACS voicemail system
Call all reminder appointments, and past due student accounts daily through proprietary school student management software.
Experience with excel is a plus
Handle any problems that should arise in the gym, enforce school policies, and take initiatives on resolution.
Critical Thinking, Expertise in Math, Sales, Customer Service, Friendly and Positive Demeanor a MUST
Assist with all school related functions, promotional materials/products and special events
Email marketing, digital and social media management experience is a huge plus in both English and Spanish demographics.
Stay professional and responsible. You are the mirror of the organization

QUALIFICATIONS:
  • Bi-lingual in Spanish is preferred
  • Superior communication skills/customer service skills
  • Ability to manage contacts with parents, relatives and outside professionals
  • Data Entry Experience
  • Good knowledge of computers, primarily word and excel excellent organizational skills
  • Someone who is a team player and an independent thinker and worker
  • Bachelors degree preferred
  • Some secretarial experience, in a school would be a plus
  • Self-starter with an ornate ability to function in a high pace fast environment
  • Equivalent to a Masters degree in Child Development or Early Childhood Education.
  • Equivalent to five years of full-time experience teaching young children in a group setting which includes one year of administrative experience that provides the required knowledge and abilities listed.
  • Meets State of California health standards for employment in a licensed
    Children's Center, including negative TB test.
  • THE SELECTED CANDIDATE MUST PASS A FINGERPRINT CLEARANCE.
DUTIES: Under general supervision, develops and administers the instructional program and fiscal resources of the Childrens Center. Assumes formal administrative responsibility for the overall operation of the program; provides leadership in the day-to-day management of the child development program; conducts the business affairs; provides leadership in planning and directing the program workforce including the instructional support staff; performs as the Administrative, Clerical and Communicative Front Office leader; provides
leadership in integrating the philosophy and goals of the child development program with the developmental needs of the children; provides for the health, safety needs of the children as well as the social service needs of the family; maintains rapport with the childrens parents; establishes and maintains open lines of communication with the campus and local community; assesses organizational performance; plans for short and long term programmatic and financial development; and ensures collections and accounts payable Performs other duties as assigned.

Location: Beverly Hills
Compensation: $16-$23 hourly or based on experience
There is room to grow

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