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Business Development Representative

2 months ago

Mesa, United States Schorie Auto Repair Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Vision insurance

Schorie Auto Repair in East Mesa is currently interviewing for a professional Business Development Representative. If you're currently in a customer service position, looking to step up your game and move into the automotive service world, this is the opportunity for you. We have an exceptional team of people that care deeply about each other, our customers, and their cars.

Task & Purpose

The Business Development Center Representative is responsible for receiving all incoming calls, establishing relationships with customers and scheduling appointments. You'll be responsible for working directly with our Service Advisors, Service Technicians and Customers, to assure that our service facility flows smoothly. You'll be assisting our service team, scheduling appointments, and following up post visit to ensure customer satisfaction in a fun, dynamic, team environment

This is a career, not just a job. You'll be part of a team that offers mutual respect, encouragement, training, cooperation, and high standards of conduct. A place to call "home", where you can stay, grow, and develop a career. You'll have fun, and work hard, closely with our Service Team to deliver exceptional customer service and satisfaction, at the end of day, you'll feel like what you do really matters.

Primary Responsibilities

Customer Service: Assist customers by answering questions and inquiries over the phone, via email or text, and in person. Manage the customer service to provide an exceptional experience.

Other Tasks: Fill in on tasks as needed to maintain the flow of the shop. Examples could be: checking out customers, road tests, shuttling customers, or other tasks.

Minimum Qualifications:

Organizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions. Having strong organizational and follow-up skills is a must.

Computer Knowledge: Must possess a working knowledge of how to use a Windows computer and common office software products.

Communication Skills: Must possess excellent oral, written and interpersonal communication skills. Must be able to communicate in English fluently, both in verbal and written form.

Clean, Professional Appearance: We're a believer in relationships, with our fellow team members and customers the professional nature of what you do, matters.

Driver's License (Required)

Who We Are

We're a family and veteran-owned business that centers on respect for our employees, customers, and vendors. We have a unique culture for our industry, our business centers on respect, for the customer, fellow team members, and the car. We're locally owned, by an owner who cares about our team members, customers, and community.