Restaurant Area Manager

1 month ago


San Francisco, United States Pr!Me Agent Full time
Job DescriptionJob DescriptionWe are an employment agency and seeking the Area Manager at Japanese Restaurant Group in San Francisco, CA and San Mateo, CA.
This company is a well-known restaurant group in Japan and is currently expanding its business primarily in the Bay Area. They plan to open 2-3 new stores within a few years and are looking for an experienced and reliable Area Manager.

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Company Industry: Restaurant
Salary: Up to $130K + Bonus
Employment type: Full time - Exempt 
Benefits: Health Insurance (100% for employee and family), Car Mileage, PTO
Language: Japanese / English
VISA: E-Visa Support
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Job Summary:
Oversee, direct, and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in manage three branches, employee retention, guest service and satisfaction.

Activities & Responsibilities:
・Leverage experience as an Area Manager for a Japanese restaurant group to oversee and manage three locations.
・Responsibilities include training store managers and all staff members, both full-time and part-time.
・Recruit, train, and supervise store managers and staff, including full-time and part-time employees.
・Provide ongoing coaching and support to enhance performance and development.
・As part of employee development, conduct training sessions as needed to maintain high standards of customer service and work quality.
・Monitor and evaluate the performance of each restaurant, including financial performance, and adherence to company policies and procedures.
・Uphold and enforce quality standards for food, service, and cleanliness. Address and resolve any issues that arise to ensure a customer experience.
・Implement and optimize processes to improve efficiency and reduce costs. Review and manage inventory, labor costs, and other operational metrics.
・Address customer complaints and feedback in a professional manner, striving to resolve issues promptly and to the satisfaction of the customer.
・Collaborate with upper management to develop and execute strategies for business growth, including new store openings and marketing initiatives.
・Address and resolve operational issues, conflicts, and emergencies that may arise in the restaurants.
・Regularly commute by car between stores located in San Francisco and San Mateo.
・Oversee the setup and launch of new branch scheduled to open within the next few years.
・Lead and manage employees in the absence of the representative.

​​​​​​​Requirements:
・Over 3 years of experience as an Area Manager with a Japanese restaurant group in the U.S.
・Experience in launching new restaurants within Japanese dining establishments.
・Strong leadership and team management abilities, including experience in recruiting, training, and motivating staff.
・In-depth understanding of restaurant operations, including food safety, inventory management, and customer service.
・Excellent verbal and written communication skills.
・Commitment to delivering exceptional customer service and enhancing the customer experience.
・Familiarity with restaurant management software, point-of-sale systems, and other relevant technology.
・Knowledge of health and safety regulations and ability to ensure compliance across all locations.
・Willingness to travel frequently between locations, if applicable.
・Possession of a valid driver's license.
・Ownership of a vehicle and comfort with daily driving.
・Native-level Japanese language skills and business-level English proficiency.
 

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