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Field Sales Representative
1 month ago
Job Title: Field Sales Representative
Reports to: Field Sales Manager
FLSA Status: Exempt
Department: Sales & Marketing
Location: North Orlando/Daytona/St. Augustine
About our company
Blue Stream Fiber provides all customers, including residents, HOAs, COAs, developers, and businesses with the most advanced broadband, television, and voice products all over 100% gigabit-capable networks. With a 45-year history of providing customers with local and high-touch customer service and world-class future-proof technology, Blue Stream Fiber has become a trusted telecommunications partner throughout Florida.
Our Mission Statement:
We earn the trust of communities to provide their essential connection to the world, Internet Service. Using our service will improve our customers’ daily experience, because for once, they will have Internet, TV and Phone that just works right every day and is backed by a team that cares.
Our Vision Statement:
To push the bar higher each day, to never stop listening to our customers and to provide a service that is clearly better than anyone else.
Why work for us:
- Industry leader for over 45 years.
- Great culture and support team.
- Dynamic and collaborative team environment.
- Eligibility to enroll in medical benefits after one month, as well as 401K plan.
- PTO & Paid Holidays.
- Strong company commitment to community outreach initiatives.
- Recipient of multiple industry awards, including Best Places to Work, Innovation, Leadership and Readers’ choice.
About the role:
The Field Sales Representative is responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting Blue Stream products, including video, high-speed Internet, and voice. Blue Stream Fiber is the fastest growing Fiber Communications company in Florida, and that means plenty of career growth opportunities for our employees. Our Field Sales Representatives at Blue Stream Fiber are part of an energetic, motivated, and collaborative team. Come share in our passion for teamwork and innovation and put your career on fast forward at Blue Stream.
Responsibilities for this role:
- The primary duty of a Field Sales Representative is making sales and/or obtaining orders or contracts for services that will be paid by the client or customer; and is customarily and regularly engaged away from the office and in community-based locations.
- This representative can be asked to travel throughout the state based on business needs
- Identifies upselling opportunities by identifying residential prospects in assigned community events, evaluating their needs.
- Participates in setting targeted community sales & product strategy by remaining current on competitive offers, industry trends, and market activities.
- Provides feedback to enhance sales processes.
- Maintains quality service by selling appropriate solutions in keeping with Company’s standards and identified Revenue and Penetration objectives.
- Identifies upselling opportunities and offer residents additional or upgraded services.
- Maintains product and technical knowledge by engaging in group discussions, attending sales meetings, and educational workshops; reviewing professional publications; establishing personal relationships and embracing best practices.
- Coordinate and conduct Town Halls with the property to educate residents on what is to come; now that a contract has been signed with Blue Stream and to schedule their consultation appointment.
- Submit marketing tickets for collateral throughout the launch process including, but not limited to, Town Hall Flyers, Welcome Letters, Post Cards, Service & Price Guides, Certified Letters, etc.
- Conduct training on Blue Stream products and services during the installation period to familiarize community residents with our platform.
- Be onsite throughout the entire launch of the project, beginning with the start of registrations and installation scheduling.
- Be available to residents to answer questions about Blue Stream products, rate sheets and porting of phone numbers.
- Create orders utilizing the ICOMS billing system for appointments and updating accounts.
- Utilize data entry systems to register new clients for their services.
- Educate Residents on additional options above the bulk agreement to meet the needs of the customer and ensure a positive Customer experience.
- Handoff launch or conversion to normal operations and account management when appropriate.
Requirements for this role:
- 2 years sales experience. Telecom sales is a plus.
- Also works with the Field Sales Manager to achieve sales goals.
- Ability to read, write and speak the English language. Bilingual in any language is a plus.
- Ability to organize and prioritize effectively.
- Proficient in Microsoft Office, Excel, and Power Point
- Proven sales skills with the ability to work through the consultative sales process.
- Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.
- Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.
- Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
- Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
- Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates.
- Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
- Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Blue Stream Fiber is an affirmative action and equal opportunity employer, our team has a wide range of backgrounds and experiences, and we value:
- Accountability
- Innovation
- Teamwork
- Diversity & Inclusion
- Dependability
- Integrity
We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital state, sex, sexual orientation, disability, veteran status, or any other classification protected by federal, state, or local law.
