Resident Services Coordinator

3 weeks ago

Waynesville, United States Givens Communities Full time
Job DescriptionJob Description

Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes Diversity and Belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

We also have some pretty great benefits:

  • Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost (Free basic coverage)
  • Free short-term disability, life insurance, & access to our employee assistance program
  • Referral bonus program
  • Paid time off (PTO) w/ immediate access to 5 PTO days
  • 403(b) retirement plan with up to a 6% matching
  • Educational assistance, nursing scholarships, & professional development opportunities
  • Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
  • Fast-growing nonprofit with tons of advancement opportunities
  • Plus so much more

Givens Great Laurels is looking for a full-time Resident Services Coordinator to support our Waynesville based Affordable Community. As the Resident Services Coordinator, you will be responsible for the creation, implementation and coordination of supportive service delivery to the residents of Givens Affordable Communities elderly/disabled/special needs populations. The Resident Services Coordinator is an essential part of the Givens Affordable Communities Supportive Services Team including the Property Managers, Affordable Communities Vice President, Director of Property Management, and the Director of LifeMinistries.

What you'll do:

  • Determine individual client needs and make appropriate referrals for medical, dental, mental health, nutrition, education, transportation, vocational, socioeconomic, and leisure needs
  • Conduct regular community assessments to determine service needs of property residents
  • Work in advocacy efforts for residents
  • Complete documentation of activities and services rendered to residents each day in the American Association of Service Coordinators documentation system
  • Plan, create and implement on-site programming and community events that promote whole-person wellness, self-sufficiency, creativity, and diverse social engagement opportunities
  • Market and recruit participants for program and service delivery through the creation of monthly calendars, flyers, newsletter and social media posts
  • Complete comprehensive Monthly Production reports and ensure timely submission
  • In collaboration with Community Manager engage in Eviction Prevention mediation to resolve issues and retain qualified residents
  • Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

What you'll need:

  • 1-3 years previous experience working in the Social Work field or related Human Services field
  • Experience providing case management services preferred
  • Bachelor's degree in a Social Work or related Human Services field is required
  • Fair Housing and Section 504/ADA certification desired, or willing to be trained once hired

Compensation is $25 - $26 per hour, based on background and experience, and includes our comprehensive benefits package.

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC for more than 40 years. We already have four communities (two life plan communities and two affordable communities) with plans for many more in the coming years.

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