Fanatical Support Specialist

2 weeks ago

Tampa, United States Payzli Full time
Job DescriptionJob DescriptionSalary: $40,000 to $50,000 Annually

About Payzli

Payzli is simply the best way to process payments and manage your business. Bleeding edge payment processing services combined with leading edge business applications and websites. Learn more at payzli.com.

Payzli's operational team helps businesses at scale create and integrate next generation fintech and payments technologies that change how millions of users transact payments. 


Overview


Join Payzli, a next-generation FinTech firm committed to uplifting businesses to their highest expression through cutting-edge payment solutions. At Payzli, we thrive on "Innovation with Integrity" and a "Commitment to Service Excellence." We are looking to hire an experienced solutions engineer to work alongside our passionate sales\solutions development team. As solutions engineer, you will be required to conduct discovery calls with our clients, sales partners and processing partners, draft and deliver presentations, demonstrate the features of company products, and create customized software solutions for the client.


Role


As a Customer Support Representative, you are the first point of contact for our valued customers. Your main responsibility is to embody Payzli's dedication to providing a customer experience that melds technology with a human touch.


To ensure success as solutions engineer, you should have in-depth knowledge of software and hardware systems, a passion for sales, and high-level communications skills and previous fintech or payments experience is always a plus. Ultimately, top-notch solutions engineer drives sales by creating specialized business software solutions, tailor-made to the customer's needs. With your technical expertise you will manage project priorities, deadlines, and deliverables throughout the sales and implementation cycle.


Responsibilities


  • Problem-Solving: Promptly resolve customer queries and issues regarding our products and services.
  • Multichannel Support: Assist customers through various channels like phone, email, live chat, and social media.
  • Technical Assistance: Help clients navigate and troubleshoot issues within our platform.
  • Feedback Loop: Collaborate with the tech and product teams to provide actionable feedback for continuous improvement.


Minimum Qualifications


  • Exceptional communication skills, both written and verbal
    • Bilingual in Spanish and/or other languages would be beneficial but not mandatory
  • Willingness to learn and adapt
  • Proven experience in a customer service role is a plus
  • Technologically savvy
  • Ability to maintain composure under pressure


What's In It For You


  • Growth Path: Committed to internal promotions and employee development.
  • Team Environment: Be part of a close-knit, enthusiastic team of achievers and dreamers.
  • Emotional Intelligence: Work in an environment that values empathy and emotional intelligence.


Compensation


This role offers competitive pay along with performance-based incentives. While we offer a starting salary that's industry-competitive, we are looking for individuals who see beyond the numbers and are eager to grow with us.

  • IT Support Specialist

    2 weeks ago

    Tampa, United States Limbach Facility Services, LLC Full time

    Hellip; Some examples of the work you might do includes: Troubleshoots desktop and laptop hardware and software issues to successful resolution. Diagnoses computer-related network issues for appropriate escalation and mitigation. Provides thorough he Support Specialist, IT, Support, Specialist, Microsoft, Technology, Construction, Software

  • Poll Worker Support Specialist

    Found in: Talent US C2 - 6 days ago

    Tampa, United States StaffEx Full time

    StaffEx is looking for a Poll Worker Support Specialist for the Hillsborough County Supervisor of ElectionsDepartment Name: Poll Worker Services and Training Position Title: Poll Worker Support Specialist Pay Rate: $17/Hr. Assigned Work Location: ESC Hours: Standard 8:00am – 5:00pm with the availability to work earlier, later and weekends  Job...

  • Poll Worker Support Specialist

    Found in: Talent US C2 - 1 week ago

    Tampa, United States StaffEx Full time

    StaffEx is looking for a Poll Worker Support Specialist for the Hillsborough County Supervisor of ElectionsDepartment Name: Poll Worker Services and Training Position Title: Poll Worker Support Specialist-DRIVER Pay Rate: $17/Hr. Assigned Work Location: ESC Hours: Standard 8:00am – 5:00pm with the availability to work earlier, later and...

  • IT Remote Support Specialist

    5 days ago

    Tampa, United States Stefanini Full time

    Exciting opportunity awaits, let us help you get started! We are seeking an IT Application Support Specialist for a key client of ours in a long-term position. This position is 100% remote. In this role you will triage single user issues to gather data, replicate the experience and document findings for further troubleshooting. Maintain an...

  • IT Application Support Specialist

    5 days ago

    Tampa, United States Stefanini, Inc Full time

    **Stefanini Group is hiring!** Exciting opportunity awaits, let us help you get started! We are seeking an **IT** **Application Support Specialist **for a key client of ours in a long-term position. This position is 100% remote. In this role you will triage single user issues to gather data, replicate the experience and document findings for further...

  • Brokerage Client Support Specialist

    2 days ago

    TAMPA, United States TalentBridge Full time

    Job Summary: As a Brokerage Client Support Specialist, you will play a crucial role in supporting financial advisors and their clients by facilitating account-related tasks and enhancing client relationships. Your responsibilities will include providing account information, executing financial transactions, and performing administrative duties. Additionally,...

  • IT Desktop Support Specialist

    2 weeks ago

    Tampa, United States CareerBuilder Full time

    Job Description Job Description Company Overview: Our client has an exciting opportunity for an IT Support Specialist with successful and progressive experience in resolving routine to moderately complex problems or issues while completing all tasks with a positive, customer-service-oriented attitude. Position Summary: The successful candidate shall have a...

  • Legal Support Specialist

    6 days ago

    Tampa, United States Murray Law Group Full time

    Job DescriptionJob DescriptionMurray Law Group is seeking a legal support specialist for its Tampa office.ALL INQUIRIES WILL BE HELD IN STRICTEST CONFIDENCE Responsible for Office Management and Assisting attorneys and paralegals in a support capacity.Responsibilities* Answer incoming calls / Case Intake* Process incoming mail / outgoing mail* Assist team...

  • Family Support Services Specialist

    6 days ago

    Tampa, United States Lutheran Services Florida Full time

    **Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant**. LSF is looking for talented **Family Support Services Specialists** who want to make an impact in the lives of children and families. **Purpose & Impact**: The purpose of the Family Support Services Specialist is to provide...

  • Family Support Services Specialist

    6 days ago

    Tampa, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.  LSF is looking for talented Family Support Services Specialists who want to make an impact in the lives of children and families. Purpose & Impact: The purpose of the Family Support Services Specialist is to provide assistance and...

  • Sales Support Specialist

    8 hours ago

    Tampa, United States First Citizens Bank Full time

    Overview: First Citizens Bank has an incredible opportunity for a Sales Support Specialist (Commercial Lending Assistant).  We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills.   This role is an integral part of our team partnering with Commercial and/or...

  • Telecommute IT Application Support Specialist

    Found in: Jooble US O C2 - 3 days ago

    Tampa, FL, United States Stefanini Full time

    Exciting opportunity awaits, let us help you get started! We are seeking an IT Application Support Specialist for a key client of ours in a long-term position. This position is 100% remote. In this role you will triage single user issues to gather data, replicate the experience and document findings for further troubleshooting. Maintain an...

  • Desktop Support

    1 day ago

    Tampa, United States Yochana IT Full time

    Job DescriptionJob DescriptionThe Support Specialist IT will provide support to the Customers end-user community as per agreed processes and support levels. The Support Specialist IT will be involved mainly in:Incident management, Request management, Change management, Knowledge management and Access rights managementSecond-tier support to local end users...

  • Specialist, Leadership Development

    2 days ago

    TAMPA, United States Hillsborough County Public Schools Full time

    Administrative, District Based. Date Posted: 4/29/2024 Location: LEADERSHIP DEVELOPMENT Closing Date: 05/06/2024 Leadership Specialist The Leadership Specialist will provide high quality induction support through daily coaching interactions, monthly Leadership, Leader, Specialist, Development, Application, Business Services, Support

  • Specialist, Leadership Development

    4 days ago

    Tampa, United States Hillsborough County Public Schools Full time

    Administrative, District Based. Date Posted: 4/29/2024 Location: LEADERSHIP DEVELOPMENT Closing Date: 05/06/2024 Leadership Specialist The Leadership Specialist will provide high quality induction support through daily coaching interactions, monthly Leadership, Leader, Specialist, Development, Application, Business Services, Support

  • Senior Computer Network Support Specialist with Security Clearance

    Found in: Dice One Red US C2 - 2 weeks ago

    Tampa, United States IGOV Full time

    The Senior Computer Network Support Specialist is a contingent position upon award of a contract. The position develop technical documentation and processes as well as identify and manage risks within an IT environment including analysis, monitoring and mitigating any risks. Essential Responsibilities:• Develop technical documentation and processes for...

  • Desktop Support Consultant

    2 weeks ago

    Tampa, United States CareerBuilder Full time

    Job Description :- The Support Specialist IT will provide support to the Customers end-user community as per agreed processes and support levels. The Support Specialist IT will be involved mainly in: Incident management, Request management, Change management, Knowledge management and Access rights management Second-tier support to local end users for PC and...

  • Issuer Operation Specialist

    2 weeks ago

    Tampa, United States Procom Full time

    Issuer Operation SpecialistOn behalf of our client in the Financial Services Sector, Procom is seeking an Issuer Operation Specialist.Issuer Operation Specialist Responsibilities•Input/approve transaction requests based on instructions provided by clients.•Perform various activities to support vault operations including but not limited to logging global...

  • Ancillary Specialist

    2 days ago

    Tampa, United States USI Insurance Services, Inc. Full time

    Manage a book of brokers and their business as assigned. Assist brokers with their small group ancillary sales and renewals. Responsible for supporting the broker-Emerson Reid relationship. Responsibilities: - Provide consultation similar to Account Specialist, Broker, Healthcare, Business

  • Sales Support Specialist

    Found in: Resume Library US A2 - 1 day ago

    Tampa, Florida, United States First Citizens Bank Full time

    Overview: First Citizens Bank has an incredible opportunity for a Sales Support Specialist (Commercial Lending Assistant).  We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills.   This role is an integral part of our team partnering with Commercial and/or...