Pocono Sales Executive Covering NJ/NYC

3 months ago

Stroudsburg, United States POCONO MOUNTAINS VISITORS BUREAU Full time
Job DescriptionJob DescriptionDescription:

Summary

The Pocono Mountains is a renown national destination located in Pennsylvania. The Pocono Mountains Conventions and Visitors Bureau (PMCVB) team is charged with amplifying the very best that the destination has to offer. The PMCVB team values innovation, creativity, and excellence. We pride ourselves on utilizing a unique and customized approach to marketing and selling to over 75 million Americans who live within an easy driving distance to the Pocono Mountains.

We are seeking a sales-driven, organized, and hospitality-oriented Account Sales Executive for a newly established territory in New Jersey/New York. As a member of our team, you’ll partner with clients and venues to bring life to a variety of corporate events ranging from themed seminars to corporate receptions all while collaborating with professionals who are equally as passionate about creating memorable experiences as you

Requirements:

Duties and Requirements:

  • Providing exceptional customer service through the creative development of qualified sales contacts within your territory.
  • Representing the PMCVB at national industry events, local industry events, tradeshows and conferences.
  • Promoting destination and member property capabilities via sales trips and formal presentations to incentive and corporate clients.
  • Must have a flexible schedule to attend evening events which may include driving and/or overnight travel.
  • Developing and nurturing consistent relationships with key destination hotels/hoteliers.
  • Staying up-to-date and on the pulse of events, new venues, and new experiences in the local destination.
  • Organizing Familiarization tours for clients and prospective clients, and directly overseeing all local sales-related special projects, including, but not limited to: local client events, hotelier appreciation events, and planning/execution of sales events with various hotel partners both locally and regionally.
  • Establishing and maintaining positive working relationships with clients, CVB, industry consortiums, and third parties.
  • Actively prospecting and developing new opportunities within designated market territories as currently structured.
  • Actively participating in regularly scheduled Sales Strategy Meetings within the destination with hotels/hoteliers
  • Use of extensive expertise of current and upcoming industry trends and maintaining knowledge of assigned markets and hotel partners via compiling and analyzing data to find trends.
  • Conducting site inspections with client by setting up appointments and creating a timeline and site book.
  • Maintaining the PMCVB CRM database with current and future client contact information and needs.
  • Recording all client communication.
  • Proactively reaching out to ensure client satisfaction/retention while continuously searching and closing new business.
  • Maintaining a presence on social media and other sales outreach platforms; organizing sales drops.
  • Attending and participate in training opportunities and seminars relevant to this position.
  • Adhering to appropriate company operating procedures, benefit rules, employment, and safety policies/practices.

You will stand out from the crowd if you...

  • Work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
  • Work well in a fast-paced team environment, work overtime when required, and deliver quality service to our clients.
  • Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
  • Generate new and innovative ways to improve our company & PMCVB products and services.
  • Recognize essential elements of a challenge and develop creative solutions.
  • Are detail-oriented at all times
  • Respond quickly to changing circumstances and anticipate new developments where possible.
  • Give and accept feedback constructively.
  • Recognize and consider the client’s expectations and needs and have a “do what it takes” mentality.

We are seeking someone with...

  • Seven or more years total work experience with a minimum of five years of hospitality (DMO/CVB or Hotel) experience.
  • Three years of sales related experience preferred.
  • Proficiency in client relations, proposal writing, detailed budget management, event design, contract management, and vendor relations.
  • Advanced skills in CRM systems, Microsoft Word, Excel, and PowerPoint.
  • Knowledge of the local destination offerings such as restaurants, clubs, festivals, tours, and venues.
  • Excellent verbal and written communications skills.
  • Experience using computers, phones, copiers, smart phones, tablets, and other standard office equipment.
  • The ability to work as part of a team and independently on projects that require initiative.

Job Conditions:

The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:

  • Frequently required to perform administrative and professional work using writing tools and electronic media.
  • Required to be ambulatory to move around freely between buildings and between levels within buildings.
  • Occasionally lift and/or move up to 30 pounds.
  • Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.
  • May have to work weekends as needed

Job Scope & Disclaimer:

This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Salary and Benefits:

  • A competitive salary based on experience.
  • Strong commission potential.
  • Health insurance coverage including medical, vision, and dental.
  • Generous paid time off AND paid holidays.
  • A retirement savings plan (401k).
  • Short term disability insurance coverage.
  • Life insurance coverage.
  • Paid industry memberships.

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