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Hotel Front Desk Night Auditor

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Albany, United States TPG Hotels and Resorts Full time
Job DescriptionJob DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today Compensation:

13.00 - 13.50 hourly

Responsibilities:
  • Make sure every hotel guest has a pleasant stay
  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Qualifications:
  • Flexible overnight hours are required
  • Some college is preferred but a high school diploma or equivalent is required
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Proficiency with computers is required; experience with reservation and accounting software is desired
  • Great communications. and excellent customer service skills are required
About Company

TPG Hotels, Resorts, & Marinas is a premier hotel management company, operating hotel properties throughout the United States and all chain scales. By combining decades of industry experience with world-class resources, TPG Hotels & Resorts brings the best solutions to drive profitability for clients, and their portfolios.