Call Center Customer Service Agent

3 weeks ago

Miami, United States Icon V Full time
Job DescriptionJob Description

Job Title: Call Center Customer Service Agent

Company: Icon V


Location: Miami, FL

About Icon V:

Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied clients.

Icon V is currently seeking a highly motivated and customer service-oriented individual to join our team as a Call Center Customer Service Agent. In this role, you will be responsible for providing exceptional support to our customers and ensuring their satisfaction with our products and services.

Responsibilities

  • Answering incoming calls and assisting customers with inquiries and concerns
  • Providing exceptional customer service and ensuring high customer satisfaction
  • Troubleshooting and resolving customer issues effectively and efficiently
  • Documenting all customer interactions accurately and thoroughly
  • Following established procedures and protocols when handling customer inquiries and requests
  • Maintaining a high level of product knowledge to effectively address customer questions and concerns

Requirements

  • High school diploma or equivalent
  • Proven experience in a customer service role is preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Familiarity with call center systems and software is a plus
  • Proficient in computer applications such as Microsoft Office

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Professional development opportunities

  • Call Center Customer Service Agent

    1 month ago

    Miami, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Craftexcom Employment Type: Full Time Location: Miami, FL Compensation: $18.50 - $30.00 / hour DescriptionJob Title: Call Center Customer Service Agent Location: Miami, FL Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic...

  • Call Center Customer Service Agent

    1 month ago

    Miami, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Craftexcom Employment Type: Full Time Location: Miami, FL Compensation: $18.50 - $30.00 / hour DescriptionJob Title: Call Center Customer Service Agent Location: Miami, FL Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic...

  • Call Center Customer Service Agent

    5 days ago

    Miami, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Craftexcom Employment Type: Full Time Location: Miami, FL Compensation: $18.50 - $30.00 / hour DescriptionJob Title: Call Center Customer Service Agent Location: Miami, FL Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic...

  • Call Center Customer Service Agent

    2 weeks ago

    Miami, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Craftexcom Employment Type: Full Time Location: Miami, FL Compensation: $18.50 - $30.00 / hour DescriptionJob Title: Call Center Customer Service Agent Location: Miami, FL Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic...

  • Call Center Customer Service Agent

    1 month ago

    Miami, United States Craftexcom Full time

    Job DescriptionJob DescriptionDescriptionJob Title: Call Center Customer Service AgentLocation: Miami, FLWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that...

  • Call Center Customer Service Agent

    2 weeks ago

    Miami, United States Craftexcom Full time

    Job DescriptionJob DescriptionDescriptionJob Title: Call Center Customer Service AgentLocation: Miami, FLWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that...

  • Call Center Customer Service Agent

    2 weeks ago

    Miami, United States Icon V Full time

    Job Title: Call Center Customer Service Agent   Company: Icon V Location: Miami, FL     About Icon V: Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful...

  • Call Center Customer Service Agent

    3 weeks ago

    Miami, United States Icon V Full time

    Job Title: Call Center Customer Service Agent   Company: Icon V Location: Miami, FL     About Icon V: Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful...

  • Call Center Customer Service Agent

    2 weeks ago

    Miami, Florida, United States Icon V Full time

    Job Title: Call Center Customer Service AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we're a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied...

  • Call Center Customer Service Agent

    3 weeks ago

    Miami, Florida, United States Icon V Full time

    Job Title: Call Center Customer Service AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we're a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied...

  • Call Center Customer Service Agent

    1 month ago

    Miami, United States Fresh Form Draft Full time

    DescriptionJob Title: Call Center Customer Service AgentLocation: Miami, FLWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with their...

  • Call Center Customer Service Agent

    1 week ago

    Miami, United States Fresh Form Draft Full time

    DescriptionJob Title: Call Center Customer Service AgentLocation: Miami, FLWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with their...

  • Call Center Agent

    5 days ago

    Miami, United States South Mountain Healthcare & Rehabilitation Center Full time

    We are searching for a polite, professional call center agent to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center agent may handle a high volume of inbound or outbound calls or both and should seek to...

  • Call Center Agent

    2 months ago

    Miami, United States Icon V Full time

    Job Title: Call Center Agent   Company: Icon V Location: Miami, FL     About Icon V: Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied...

  • Call Center Agent

    1 month ago

    Miami, United States Creattix Talk Full time

    Job Title: Call Center Agent Location: Miami, FL Job Type: Full-time Company: Creattix Talk Job Description: We are seeking a dynamic and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be the first point of contact for our customers, providing them with exceptional service and support. You will handle a variety of...

  • Call Center Agent

    2 months ago

    Miami, United States Icon V Full time

    Job DescriptionJob DescriptionJob Title: Call Center AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns,...

  • Call Center Agent

    2 weeks ago

    Miami, Florida, United States Icon V Full time

    Job Title: Call Center AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we're a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied clients. Icon V...

  • Call Center Agent

    2 months ago

    Miami, Florida, United States Icon V Full time

    Job Title: Call Center AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we're a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied clients. Icon V...

  • Call Center Agent

    22 hours ago

    Miami, United States Icon V Full time

    Job DescriptionJob DescriptionJob Title: Call Center AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns,...

  • Call Center Agent

    4 weeks ago

    Miami, United States Independent Living Systems LLC Full time

    About Us Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its subsidiaries offer a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex...