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Laundry Attendant/Supervisor

4 months ago

Battle Creek, United States DoubleTree by Hilton Battle Creek Full time
Job DescriptionJob Description

6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team

Position Summary:

The laundry attendant position is responsible for the cleaning and overall appearance of all public areas in the hotel, cleaning of all linen, terry, and any other product needing to be laundered, and assisting in guestroom maintenance requests, in addition to providing support to housekeeping personal while following 6PM Hospitality’s Core Values and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

  • Report to work in uniform presented professionally, neat, and clean
  • Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure they know of any linen shortages or laundry backups
  • Wash all laundry sheets, washcloths, hand towels, rags, robes, etc.according to manufacturer instructions, watching for stains, damage, and wear. If items are found with these issues, separate them from the rest and take care of accordingly
  • Dry and fold all laundry
  • Responsible for the organization and stocking of laundry room at the beginning and end of each shift
  • Notify supervisor/manager when inventory needs to be re-ordered
  • Assists with deep cleaning duties as requested
  • Store clean linens in the appropriate areas of the laundry room and storage rooms
  • Ensure that enough linen is available to start the next day’s housekeeping shift
  • Keep the laundry room and storage rooms stocked with all necessary supplies
  • Regularly wipe down machines, dust, mop, clean lint traps, clean filters, and sinks
  • Reports any maintenance problems, safety concerns, or injuries to supervisor
  • Report and turn in all lost and found items to supervisor
  • Ensure that all standards set by 6PM Hospitality are being followed at all times
  • Deliver items to guest rooms as requested by the front desk
  • Assist in cleaning late checkout rooms as needed by our guests
  • May require assisting with room turn over and public area cleaning.
  • Maintain cleanliness and organization in the laundry/back of house area
  • Collaborate with housekeeping staff to ensure timely delivery of clean linens to guest rooms
  • Attend and contribute to team meetings
  • Assist with quarterly linen inventory
  • Maintain a positive attitude throughout the shift, and keep Team Member morale high
  • Follow all 6PM Hospitality Processes
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management

Position Requirements:

Minimum Knowledge:

  • Requires ability to interpret / extract information and / or perform arithmetic functions.
  • May require typing, basic computer knowledge, record keeping, or word processing.
  • Good communication skills

Formal Education and Job-Related Experience: 1 year of job related experience preferred

License, Registration, and/or Certification Required:

  • Hazcom Training
  • Bloodborne Pathogen Training (may be completed upon hire)

Working Conditions and Physical Effort:

  • Stress Load: Regular exposure to stresses
  • Workload Fluctuation: The workload required to perform this job requires ability to adapt to change
  • Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations
  • Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day
  • Physical Environment: Some portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable
  • Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
  • Occupational Risks: Some portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials
  • Ergonomics Risks: Some portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures
  • Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality
  • Required Travel: Position does not require travel to other 6PM Hospitality properties or client locations. Work is completed on the property

Employee Benefits

  • Paid time off for all full-time and part-time team members
  • 8 hours of paid volunteer paid for all team members
  • Holiday pay
  • Travel discounts for employees, friends, & family
  • Restaurant discounts
  • Referral Program
  • Health, vision, and dental insurance available for all full-time team members
  • Employee recognition perks and benefits
  • Advancement opportunities
  • Paid maternity/paternity leave or adoption leave for qualifying FMLA

Apply today to become part of an authentic, excellence-driven team