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Shift Lead

2 months ago

Minneapolis, United States Starbucks - Moment Full time
Job DescriptionJob Description

Now Brewing - Strong Leaders #WeAreEnergized

At Starbucks it all comes together. Connect with something bigger, have an impact every day, and work someplace truly great.

Sherman Associates wants YOU to join our team as the one of our Shift Leads at our Moment location in Minneapolis. As a Starbucks Shift Leads you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.

Schedule: We are currently seeking part-time and full-time availability to include both weekdays and weekends.

Pay: $19.50 + credit card and cash tips

Essential Functions

  • Assists management in monitoring day-to-day activities of team members.
  • Assigns responsibilities to team members before and throughout the shift.
  • Must be able to manage multiple priorities, think/act quickly and effectively while maintaining self-composure.
  • Models and acts in accordance with Starbucks guiding principles.
  • Supports Store Manager in ordering, scheduling, payroll, and accounting.
  • Takes and fills customer orders, providing quality beverages, whole bean, and food products that meet all recipe and presentation standards.
  • Drives for result with ongoing promotions and achieving store goals.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all employees during each shift.
  • Ensures the cleanliness and smooth operation of the store (wipes tables, sweeps floors, throws garbage away, and straightens out tables, maintains cleanliness in public restrooms: clean mirror and sink, sweep, stock soap, hand towels, and toilet paper).
  • Knows when to escalate situations for management intervention.
  • Completes other tasks and duties as assigned based on business needs.


Minimum Requirements

  • High School diploma or equivalent.
  • Minimum of 6 months supervisory/lead experience.
  • 2+ years of previous restaurant/hospitality/coffee experience is strongly preferred.
  • A passion for the mission, vision, and values of Sherman Associates.
  • Schedule may vary due to the specific needs of the store.


Benefits:

Benefits

Sherman Associates strives to lead the market in the benefits we offer. In addition to medical, dental, vision and supplemental benefits, what sets us apart includes

  • Low Deductible Health Insurance Plans
  • Fully paid short term disability
  • Fully paid life insurance
  • Additional Supplemental Insurance Policies including
    • Voluntary Accident & Critical Illness
    • Hospital Indemnity
    • Long-Term Disability
  • Pet insurance
  • Fully paid employee assistance program
  • Fully vested 401k company match program
  • 9 Paid holidays and competitive PTO program (starting at 15 days annualized)
  • Starbucks and Hotel discounts
  • Charitable giving strategy with corporate match

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com