Automotive Customer Service Representative

1 month ago


Huntington, United States CARSTAR Of Huntington Full time
Job DescriptionJob Description

Are you looking for an opportunity to help others and support a local business? We're CARSTAR of Huntington, and we're hiring a full-time Automotive Customer Service Representative to assist our customers and ensure they have a positive experience with our business.

If you join us in Huntington, WV, you earn competitive pay and enjoy excellent benefits like:

  • Health, dental, vision, and life insurance
  • Disability coverage
  • A 401(k) plan
  • Up to 3 weeks of paid vacation with tenure
  • Paid holidays
  • An employee bonus system
  • Advancement opportunities

Are you ready to become a vital part of our winning team? Apply today


A LITTLE ABOUT US

At CARSTAR of Huntington, we provide the highest quality collision repair services to all makes and models throughout Huntington, WV. Our collision center specializes in dent repair, dent removal, storm damage repair, and more. As part of the largest locally-owned consolidator organization in North America, we pride ourselves on our stellar reputation and commitment to a safe, abuse-free workplace. Our mission is to restore damaged vehicles to their former glory while providing a supportive, family-oriented environment for our employees. We believe in treating our staff as valued members of our family, not just as numbers. Join us and experience a workplace where your skills are appreciated and your growth is a priority


DOES THIS SOUND LIKE YOU?

  • 2+ years of customer service experience, preferably in a retail environment
  • Excellent communication, negotiation, and customer service skills
  • Strong phone etiquette
  • Proficiency with Microsoft Office and point-of-sale (POS) systems
  • Organizational skills, attention to detail, and time management abilities
  • High school degree or equivalent
  • Valid driver's license and insurable driving record
  • Professional attitude and appearance

Preferred qualifications:

  • College degree
  • Call center experience
  • Sales experience

IS THIS JOB RIGHT FOR YOU?

Normal working hours are from Monday - Friday, 8:00 a.m. - 5:00 p.m..

As an Automotive Customer Service Representative, you speak with customers in person and over the phone, assisting them with whatever they need and contributing to smooth business operations. As the point of contact for our shop, you cheerfully answer our customers' questions, explain our repair processes and insurance procedures, and provide job updates.

You learn about our customers' needs, schedule estimates and appointments, and collect payments. Attentive to detail, you complete paperwork, manage parts deliveries, and help maintain our job calendar. You keep your work area neat and organized, jumping in wherever is needed to support successful workdays.

Become our Automotive Customer Service Representative and provide great service in person and over the phone Fill out our initial application today



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