Marine Service Manager

4 weeks ago


Elkhorn, United States The Boat House Full time
Job DescriptionJob Description

Do you have exceptional customer service capabilities?

Are you passionate about boating lifestyle?

The Boat House of Lauderdale lakes is looking to add an A+ team player to join our team. Our Service Manager is responsible for the effectiveness and profitability of the service and parts departments of the assigned location.

Essential Responsibilities:

  • Communicate and model customer satisfaction standards to all persons within the department.
  • Design and implement processes and procedures that support customer satisfaction standards and meet business financial goals.
  • Monitor the inventory control system, meeting our company, warranty and retail customer needs for parts and accessories.
  • Manage a customer relations follow-up procedure designed to increase the parts and service business through repeat and referral business.
  • Track profitability.
  • Evaluate parts and service pricing against competitors for competitive rates and make recommendations to president.
  • Establish and maintain successful relationships with employees in other departments within the local and extended organization and with vendors.
  • Manage subordinate employees to include but not limited to: hiring, training, discpline, and if necessary, termination.
  • Manage the Ordering, Shipping and Receiving processes for parts and accessories. Verify processes balance availability, cash flow and customer satisfaction. Establish policies as needed for proper protocol and enforce those processes.
  • Manage the processes related to service, maintenance and repair as related to efficiency,
  • Manage the warranty and return parts program for the location with the Warranty Administrator.
  • Model and require all employees to follow all safety policies and procedures.
  • Support departments as backup when needed to support customer needs.
  • Support Sales Department in timely delivery. This would include any add-on needs in addition to items arriving with repair needs.
  • Refer potential sales leads to the Sales Department for customer support.
  • Maintain department records accurately and in proper order per established guidelines and procedure.
  • Communicate with customers professionally and with courtesy.*
  • Attend all assigned meetings.*
  • Follow all company policies and procedures.*
  • Other duties as assigned.

The Boat House offers a full complement of benefits, to include medical, dental, vision, flexible spending account, and 401k with match.


The Boat House is an EOE and participates in the Federal E-Verify program.


  • Marine Technician

    4 weeks ago


    Elkhorn, United States The Boat House Full time

    Job DescriptionJob DescriptionThe Boat House of Lauderdale Lakes Service Department is looking for an experienced Marine technician to join the team!All candidates are required to have previous marine, auto, or heavy equipment engine experience. Preference given to those candidates with dealership experience.Still working towards your Master Certification?...


  • Elkhorn, Wisconsin, United States The Boat House Full time

    Job SummaryThe Boat House of Lauderdale lakes is seeking a highly skilled Marine Service Manager to oversee the effectiveness and profitability of the service and parts departments. As a key member of our team, you will be responsible for driving customer satisfaction, managing inventory, and leading a team of subordinate employees.Key...


  • Elkhorn, Wisconsin, United States The Boat House Full time

    Are you skilled in delivering outstanding customer service?Do you have a love for the boating lifestyle?The Boat House is seeking a dedicated and talented individual to oversee our service operations. The Marine Service Operations Supervisor will play a crucial role in ensuring the efficiency and profitability of our service and parts departments.Key...


  • Elkhorn, United States Triad Service Center Full time

    Job DescriptionJob DescriptionTriad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Omaha NE area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail /...


  • Elkhorn, United States Triad Service Center Full time $18 - $24

    Job DescriptionJob DescriptionTriad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Omaha NE area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail /...

  • Customer Service

    4 weeks ago


    Elkhorn, United States tapwage Full time

    Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: - We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) - Employees become eligible for Full-time Benefits by working an average of 20+...

  • Post Office Worker

    4 weeks ago


    Elkhorn, United States United States Postal Service Full time

    Commence a fulfilling career expedition with USPS as a Postal Associate and enjoy benefits such as reasonable salary, benefits, and opportunities for development. There are available job vacancies all over the country within the largest agency of the government that employs almost one million people. USPS provides good training programs to all new staff to...

  • Assistant Manager

    11 hours ago


    Elkhorn, Nebraska, United States Swimtastic Omaha SW Full time

    Job DescriptionAt Swimtastic Omaha SW, we are seeking a highly skilled and motivated Assistant Manager to join our team. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery.Key Responsibilities:Leadership and Vision: Provide strategic direction and leadership to our...

  • Post Office Worker

    4 weeks ago


    Elkhorn, United States United States Postal Service Full time

    Are you looking to start a career without any work experience? The United States Postal Service is now hiring Postal Clerks nationwide and offers many job opportunities with no prior experience required. With nearly 1 million employees, USPS is the largest government agency. Paid training is provided for all positions so there will be an easy transition into...


  • Elkhorn, Nebraska, United States Chi Full time

    Patient Services Coordinator Job OverviewCHI Health is seeking a dedicated Patient Services Coordinator to join our team at CHI Health Clinic. In this essential role, you will provide crucial administrative assistance and facilitate a seamless patient intake experience. If you are committed to enhancing patient care and supporting healthcare operations, we...


  • Elkhorn, Nebraska, United States Village Pointe Toyota Full time

    At Village Pointe Toyota, we are dedicated to fostering lasting relationships with our customers. We believe that satisfied employees lead to satisfied customers, and we recognize individuals who are committed to hard work and motivation. Every team member at Village Pointe Toyota plays a vital role in our success. Our commitment is to continue providing the...


  • Elkhorn, United States Automatic Systems Co Full time

    Job DescriptionJob DescriptionAutomatic Systems Company is an Industry Leading provider of water, wastewater, and industrial controls systems with a proven history of innovation and excellence. We are actively seeking qualified candidates to join our field services team. Position Responsibilities:Control system commissioning and troubleshooting of PLC's,...


  • Elkhorn, Nebraska, United States Village Pointe Toyota Full time

    Join our dedicated team of automotive professionals! We are seeking certified technicians who are looking for a rewarding career in a clean and safe workspace. At Village Pointe Toyota, we believe that a positive work environment leads to exceptional customer service. We are committed to creating a workplace where employees feel valued and motivated. Our...


  • Elkhorn, Wisconsin, United States SAS Retail Services Full time

    Why choose us? SAS Retail Services stands as a leader in the retail services sector across the United States, collaborating with prominent consumer brands within Walmart locations.We manage product displays, facilitate movement, and ensure accurate tracking. Begin your professional journey alongside a team of exceptional individuals. Our comprehensive...

  • Assistant Manager

    2 months ago


    Elkhorn, United States Swimtastic Omaha SW Full time

    Job DescriptionJob DescriptionIF YOURE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOURE AT THE RIGHT PLACE.At Swimtastic, we believe swimming is a life skill. Therefore, we approach each one of our swim lessons with great skill, passion and individual attention. Our curriculum has been developed by a team of world-class swimmers with over 30 years of...


  • Elkhorn, Nebraska, United States Baxter Auto Group Full time

    Job OverviewAutomotive Service Lot Attendant – Baxter Auto GroupAre you ready to make a difference in the automotive sector? At Baxter Auto Group, we are redefining the car buying experience and enhancing the workplace for our employees.As a valued member of the Baxter family, you will contribute to a dynamic organization that promotes an inclusive...


  • Elkhorn, Nebraska, United States Automatic Systems Co Full time

    Job OverviewAutomatic Systems Company is a leading provider of innovative water, wastewater, and industrial controls systems with a proven history of excellence. We are seeking a qualified Field Service Technician to join our team.Key ResponsibilitiesCommissioning and Troubleshooting: Commission and troubleshoot PLCs, instrumentation, and motor control...


  • Elkhorn, Nebraska, United States Catholic Health Initiatives Full time

    OverviewCatholic Health Initiatives is seeking a dedicated Receptionist to join our team.Incentives: Enjoy a Clothing Voucher up to $60. Our Receptionists play a vital role in our healthcare environment, handling a variety of administrative tasks associated with patient intake and performing essential duties within the clinic.At Catholic Health Initiatives,...


  • Elkhorn, Wisconsin, United States AEG Full time

    To be eligible for this position, please ensure you complete the application process after clicking 'Apply Now' above. Position Overview:The Concessions Stand Manager is accountable for the overall management of designated concession stands. This role involves training staff, overseeing operations, and directing the activities of team members. All...


  • Elkhorn, Wisconsin, United States SAS Retail Services Full time

    Why choose SAS Retail Services?SAS Retail Services stands as a leader in the retail services sector across the United States, collaborating with prominent consumer brands within Walmart locations.Our mission is to effectively display, transport, and monitor products. Begin your professional journey with a team of exceptional individuals. Our comprehensive...