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Patient Services Coordinator

2 months ago

Elkhorn, Nebraska, United States Catholic Health Initiatives Full time

Overview
Catholic Health Initiatives is seeking a dedicated Receptionist to join our team.

Incentives: Enjoy a Clothing Voucher up to $60. Our Receptionists play a vital role in our healthcare environment, handling a variety of administrative tasks associated with patient intake and performing essential duties within the clinic.
At Catholic Health Initiatives, we prioritize your well-being just as much as we prioritize our patients'.

To support your work/life balance, we offer:
  • Health, Dental, and Vision Insurance
  • Direct Primary Plan with no copay or deductible, providing 24/7 access to our healthcare providers
  • Premium Access to our Family Care Program for childcare, pet care, and adult dependent care
  • Voluntary Protection options including Group Accident, Critical Illness, and Identity Theft coverage
  • Employee Assistance Program (EAP) for you and your family
  • Paid Time Off (PTO)
  • Tuition Assistance for career advancement
  • Matching 401(k) and 457(b) Retirement Programs
  • Adoption Assistance
  • Wellness Programs
  • Flexible Spending Accounts
Our clinics provide a wide range of services, from primary to specialty care, ensuring you can focus on what truly matters: your health.

Responsibilities
In the healthcare field, support is essential for success. This position will assist our healthcare teams by ensuring they have the necessary resources to provide excellent patient care. Receptionists also significantly influence the patient experience during their visits.
If you are passionate about supporting others and enhancing patient satisfaction, we would love to hear from you.

Expectations:
  • Facilitate patient check-in processes, ensuring all paperwork is completed for an efficient admission.
  • Handle incoming calls and direct them appropriately.
  • Schedule appointments in accordance with office protocols.
  • Gather accurate patient and insurance details, including collecting copays and deductible amounts.
  • Digitally file and retrieve patient access documents into the electronic medical record.
  • Prepare patient charts, ensuring all required information is included.
  • Manage patient check-out processes, including pricing services, collecting payments, and scheduling follow-up appointments.

Qualifications
Minimum Qualifications:
  • Education / Accreditation / Licensure: Not applicable
  • Experience: 0 – 1 year of healthcare experience preferred.

Pay Range: $20.33/hour
We are an equal opportunity/affirmative action employer.