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Field Service Technician

2 months ago

Elkhorn, Nebraska, United States Automatic Systems Co Full time
Job Overview

Automatic Systems Company is a leading provider of innovative water, wastewater, and industrial controls systems with a proven history of excellence. We are seeking a qualified Field Service Technician to join our team.

Key Responsibilities
  • Commissioning and Troubleshooting: Commission and troubleshoot PLCs, instrumentation, and motor control devices such as variable frequency drives and reduced voltage starters.
  • Customer Support: Provide service and support to customers during field visits or dispatches.
  • Scheduling and Workflow: Tie workflow to schedule and manage on-site installation, repair, maintenance, and test tasks.
  • Error Diagnosis and Resolution: Diagnose errors or technical problems and determine proper solutions.
  • Service Reporting: Produce timely and detailed service reports.
  • Documentation: Document processes and procedures.
  • Vehicle Operation: Operate vehicle in a safe manner and use field automation systems.
  • Company Protocols: Follow all company field procedures and protocols.
  • Team Collaboration: Cooperate with technical teams and share information across the organization.
  • Customer Requirements: Comprehend customer requirements and make appropriate recommendations.
  • Customer Relationships: Build positive relationships with customers.
Requirements
  • A 2-year electrical technology degree or equivalent experience.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Good communication and interpersonal skills with the ability to interact professionally with coworkers, management, and clients.
  • Ability to handle multiple tasks, have excellent attention to detail, and be willing and able to learn new technologies quickly.