Veteran Service Case Manager

1 month ago

Katy, United States Katy Christian Ministries Full time
Job DescriptionJob DescriptionDescription:

Reports To: Director of Social Services

Supervises: N/A

Classification: Regular Full-Time, Non-exempt


Job Summary:

The Veterans Case Manager funded by the Texas Veterans Commission (TVC) will be responsible for providing comprehensive support and assistance to veterans in navigating various aspects of their lives post-service. This role involves assessing veterans' needs, coordinating resources, advocating on their behalf, and offering guidance to help them achieve stability and well-being. The ideal candidate will possess strong interpersonal skills, a deep understanding of veterans' challenges, and the ability to collaborate effectively with other service providers and community organizations.

Responsibilities:

1. Conduct a comprehensive assessment of veterans' needs such as housing, employment, financial stability, and social support.

2. Develop individualized care plans based on assessment and veterans' goals.

3. Connect veterans with appropriate resources and services, including healthcare providers, housing agencies, employment

assistance programs, mental health professionals, and financial assistance programs.

4. Coordinate appointments and referrals to ensure timely access to services.

5. Advocate on behalf of veterans to ensure they receive the support and benefits needed.

6. Provide ongoing support and guidance to veterans as they navigate various systems and services.

7. Maintain accurate and up-to-date case files for each veteran, documenting assessments, care plans, progress notes, and referrals.

8. Monitor veterans' progress and adjust care plans as needed to address changing needs and goals.

9. Work with Social Services Director and Administrative Team for grant compliance.

10. Collaborate with other service providers, government agencies, and community organizations to ensure veterans have access to a comprehensive network of support.

11. Attend meetings, workshops, and training to stay informed about relevant resources and best practices.

12. Participate in outreach activities to raise awareness of available services and resources for veterans.

13. Cross train in all areas of the Social Service Program.

14. Perform all other duties as assigned by the Director.

Requirements:

Qualifications:

1. Bachelor’s degree in social work, psychology, counseling, or a related field.

2. A Veteran or previous experience collaborating with veterans or military populations.

3. Knowledge of veteran benefits and resources, including VA programs and services.

4. Strong communication and interpersonal skills.

5. Ability to work effectively both independently and as part of a team.

6. Compassionate and empathetic approach to supporting veterans.

7. Excellent organizational and time management skills.

8. Ability to always maintain confidentiality and professionalism.

9. Ability to travel to various locations within the community to meet with veterans and attend meetings or training.

10. Bilingual preferred


Katy Christian Ministries is an Equal Employment Opportunity organization. Employees are subject to background check and drug screening as mandated by company policy.

Candidate is subject to sitting for long periods of time and frequent driving, physical movement such as walking and bending. Candidate must be able to lift to 25 pounds.

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