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Case Manager

3 months ago

Katy TX United States Core Group Resources Full time
Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.

Position Title: Case Manager (Paralegal)

Organization: Ocean Ridge Litigation Support LLC

Reports to:

  • ORLS President
  • CGC President

Supervises: No direct reports anticipated

Schedule:

  • Hourly: 30-40 hours per week
  • OR
  • Salaried: 40 hours per week
  • Hybrid office/remote

Responsibilities:

  1. Case Intake and Management:

    • Facilitate the intake process for new cases, ensuring all necessary documentation and information are gathered promptly.
    • Organize and maintain case files, ensuring all documentation is up-to-date and easily accessible.
    • Coordinate with attorneys and experts to ensure smooth case progression and adherence to deadlines.

  2. Client Communication:

    • Serve as a primary point of contact for clients, providing updates on case status and addressing inquiries promptly and professionally.
    • Maintain strong client relationships by demonstrating empathy, responsiveness, and professionalism in all communications.

  3. Folder and File Management:

    • Organize digital and physical case files, ensuring all documents are correctly labeled, stored securely, and easily retrievable.
    • Implement and maintain efficient filing systems to streamline access to information for team members and external stakeholders.

  4. Schedule Management:

    • Manage calendars and schedules for attorneys and experts, coordinating meetings, court appearances, and deadlines effectively.
    • Ensure all stakeholders are informed of schedule changes and updates in a timely manner.

  5. Administrative Support to Experts:

    • Assist experts with administrative tasks, including scheduling appointments, managing travel arrangements, and preparing expense reports.
    • Act as a liaison between experts and legal teams, facilitating communication and ensuring all expert contributions align with case requirements.

  6. Financial Management:

    • Generate and process invoices accurately and promptly, ensuring all billable hours and expenses are accounted for.
    • Follow up on overdue invoices, coordinating with clients and internal stakeholders to resolve payment issues efficiently.
    • Track case budgets and expenses, providing regular updates to management and legal teams as needed.

  7. Reporting:

    • Prepare comprehensive reports on case status, financial performance, and other relevant metrics for management review.
    • Compile data and analytics to support decision-making and strategic planning initiatives.

Marketing:

  • Research and Case Evaluation:
    • Conduct research and evaluate potential cases for viability and alignment with ORLS services and expertise.
    • Monitor legal databases such as PACER to identify new case opportunities and industry trends.
  • Championing ORLS:
    • Act as a brand ambassador for ORLS, promoting its experts and services to potential clients and industry partners.
    • Collaborate with CGC Marketing staff and third-party SEO providers to enhance online visibility and brand reputation.
  • Content Development:
    • Contribute to blog entries and content creation efforts, showcasing ORLS's thought leadership and expertise in relevant legal areas.

Technology Skills:

  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Experience with Adobe Pro for document management and editing.
  • Familiarity with NetSuite for financial management and reporting.
  • Competence in SharePoint for collaborative document sharing and team communication.
  • Knowledge of QuickBooks Online for invoicing and financial tracking.

Previous Experience:

  • Legal Background:
    • Prior experience with a plaintiff's law firm managing a substantial caseload of 100+ cases.
    • Demonstrated proficiency in case intake processes, including initial client consultations and documentation gathering.
  • Financial Responsibilities:
    • Responsible for invoicing and diligent follow-up to ensure timely payments.
    • Experience in financial tracking and budget management related to legal cases.
  • Communication Skills:
    • Proven ability to communicate effectively with paralegals, attorneys, clients, and external experts.
    • Strong interpersonal skills and a customer-centric approach to client service.
  • Expert Management:
    • Experience coordinating and managing expert witness engagements and contributions to legal cases.