Case Manager
1 month ago
Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.
Position Title: Case Manager (Paralegal)
Organization: Ocean Ridge Litigation Support LLC
Reports to:
- ORLS President
- CGC President
Supervises: No direct reports anticipated
Schedule:
- Hourly: 30-40 hours per week
- OR
- Salaried: 40 hours per week
- Hybrid office/remote
Responsibilities:
Case Intake and Management:
- Facilitate the intake process for new cases, ensuring all necessary documentation and information are gathered promptly.
- Organize and maintain case files, ensuring all documentation is up-to-date and easily accessible.
- Coordinate with attorneys and experts to ensure smooth case progression and adherence to deadlines.
Client Communication:
- Serve as a primary point of contact for clients, providing updates on case status and addressing inquiries promptly and professionally.
- Maintain strong client relationships by demonstrating empathy, responsiveness, and professionalism in all communications.
Folder and File Management:
- Organize digital and physical case files, ensuring all documents are correctly labeled, stored securely, and easily retrievable.
- Implement and maintain efficient filing systems to streamline access to information for team members and external stakeholders.
Schedule Management:
- Manage calendars and schedules for attorneys and experts, coordinating meetings, court appearances, and deadlines effectively.
- Ensure all stakeholders are informed of schedule changes and updates in a timely manner.
Administrative Support to Experts:
- Assist experts with administrative tasks, including scheduling appointments, managing travel arrangements, and preparing expense reports.
- Act as a liaison between experts and legal teams, facilitating communication and ensuring all expert contributions align with case requirements.
Financial Management:
- Generate and process invoices accurately and promptly, ensuring all billable hours and expenses are accounted for.
- Follow up on overdue invoices, coordinating with clients and internal stakeholders to resolve payment issues efficiently.
- Track case budgets and expenses, providing regular updates to management and legal teams as needed.
Reporting:
- Prepare comprehensive reports on case status, financial performance, and other relevant metrics for management review.
- Compile data and analytics to support decision-making and strategic planning initiatives.
Marketing:
- Research and Case Evaluation:
- Conduct research and evaluate potential cases for viability and alignment with ORLS services and expertise.
- Monitor legal databases such as PACER to identify new case opportunities and industry trends.
- Championing ORLS:
- Act as a brand ambassador for ORLS, promoting its experts and services to potential clients and industry partners.
- Collaborate with CGC Marketing staff and third-party SEO providers to enhance online visibility and brand reputation.
- Content Development:
- Contribute to blog entries and content creation efforts, showcasing ORLS’s thought leadership and expertise in relevant legal areas.
Technology Skills:
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
- Experience with Adobe Pro for document management and editing.
- Familiarity with NetSuite for financial management and reporting.
- Competence in SharePoint for collaborative document sharing and team communication.
- Knowledge of QuickBooks Online for invoicing and financial tracking.
Previous Experience:
- Legal Background:
- Prior experience with a plaintiff’s law firm managing a substantial caseload of 100+ cases.
- Demonstrated proficiency in case intake processes, including initial client consultations and documentation gathering.
- Financial Responsibilities:
- Responsible for invoicing and diligent follow-up to ensure timely payments.
- Experience in financial tracking and budget management related to legal cases.
- Communication Skills:
- Proven ability to communicate effectively with paralegals, attorneys, clients, and external experts.
- Strong interpersonal skills and a customer-centric approach to client service.
- Expert Management:
- Experience coordinating and managing expert witness engagements and contributions to legal cases.
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