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Call Center Representative
1 month ago
Rare Collectibles TV, LLC (“RCTV”) is looking for Call Center Representatives. This is a remote position. This is a great Part-Time opportunity to work a 9 am to 5:30pm EST or 6 am to 2:30pm PST weekends only.
As a Call Center Representative, you will be responsible for answering telephone calls and placing orders from potential customers inquiring about the products offered during our media ads.
Requirements:About the Job and Requirements
- Answer incoming calls from potential customers.
- Identify customer needs, respond to inquiries in a courteous and professional manner.
- Communicate with internal departments to optimize the customer experience.
- Educate callers about various products offered during our televised shows.
- Help facilitate the best customer experience.
- Although call volume varies, you must be able to sit and work at a computer for extended periods of time.
- Punctuality and reliability are a must.
About You
- You are the first point of contact with our customers – you must have strong communication skills, both verbal and written.
- You can connect and build rapport with people of various backgrounds.
- You have a positive attitude and a desire to learn.
- You have exemplary interpersonal skills and the ability to adapt to evolving situations while remaining calm, pleasant, and helpful during each call.
- You have excellent data entry skills.
- You have a strong commitment to customer service excellence.
RCTV is an equal opportunity employer.
Job Types: Part-time
Salary: From $17.00 per hour plus order conversion bonus incentive
