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Call Center Rep

2 months ago

Torrance, United States Rare Collectibles TV LLC Full time $17
Job DescriptionJob DescriptionDescription:

Call Center Representative

Torrance, CA

Description

Rare Collectibles TV, LLC (“RCTV”) is looking for Call Center Representatives. This is a remote position. This is a great Part-Time opportunity to work a 9 am to 5:30pm EST or 6 am to 2:30pm PST weekends only.

As a Call Center Representative, you will be responsible for answering telephone calls and placing orders from potential customers inquiring about the products offered during our media ads.


Requirements

About the Job and Requirements

  • Answer incoming calls from potential customers.
  • Identify customer needs, respond to inquiries in a courteous and professional manner.
  • Communicate with internal departments to optimize the customer experience.
  • Educate callers about various products offered during our televised shows.
  • Help facilitate the best customer experience.
  • Although call volume varies, you must be able to sit and work at a computer for extended periods of time.
  • Punctuality and reliability are a must.

About You

  • You are the first point of contact with our customers – you must have strong communication skills, both verbal and written.
  • You can connect and build rapport with people of various backgrounds.
  • You have a positive attitude and a desire to learn.
  • You have exemplary interpersonal skills and the ability to adapt to evolving situations while remaining calm, pleasant, and helpful during each call.
  • You have excellent data entry skills.
  • You have a strong commitment to customer service excellence.

RCTV is an equal opportunity employer.

Job Types: Part-time

Salary: From $17.00 per hour plus order conversion bonus incentive

Requirements:

Excellent phone etiquette and dependability are essential.

You must be a resident of Florida, specifically outside of Miami-Dade County.