Desktop Support Specialist

2 weeks ago

Bethesda, United States Rapid Finance Full time
Job DescriptionJob DescriptionAbout the Role:
We are seeking a highly motivated and results-oriented Desktop Support Specialist to join our IT team. In this role, you will play a vital role in supporting our core IT infrastructure and ensuring smooth operations for our users. You will be responsible for a variety of tasks, including system administration, user management with Active Directory and Microsoft Entra ID, user support, troubleshooting technical issues, maintaining an accurate computer equipment inventory, participating in environment enhancement projects and more.

Responsibilities:
  • Provides technical support to remote and onsite end-users in a timely and professional manner.
  • Installs, configures, and maintains computer systems, hardware, software, and peripherals.
  • Onboarding/offboarding team members including creating, modifying, and deleting user accounts various systems including Active Directory and Microsoft Entra ID.
  • Troubleshoots and resolves technical problems related to hardware, software, and network connectivity.
  • Maintains an accurate and up-to-date inventory of computer hardware equipment.
  • Documents system configurations, procedures, and troubleshooting steps.
  • Stays up-to-date on the latest technologies and industry best practices.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 1-3 years of experience in a desktop support role.
  • Strong understanding of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).
  • Experience with Active Directory and Microsoft Entra
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred Skills:
  • Experience with cloud computing platforms (e.g., AWS, Azure).
  • Experience with Zendesk.
  • Experience with FreshService.
  • Experience with SmartDeploy.
  • Experience with scripting languages (e.g., PowerShell).
  • General knowledge of Windows server administration (e.g., Windows Server 2019, 2022).

 

Powered by JazzHR

lnFoUtNS1T

  • Desktop Support Technician

    4 weeks ago

    Bethesda, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a skilled and customer-focused Desktop Support Technician to join our dedicated IT team. As a Desktop Support Technician, you will play a critical role in ensuring the smooth operation and maintenance of our clients' desktop systems. Your expertise and exceptional customer service skills will be essential in...

  • Desktop Support Technician

    1 week ago

    Bethesda, United States latitude Full time

    New Job Opportunity - Desktop Support Technician(Windows and Mac/Apple) New and exciting job opportunity with a client based out of Bethesda, MD. Looking to hire an experienced Desktop Support Technician with a minimum of 2 years of related work experience. (Desktop Support). Technical certifications are highly desired as well as experience in both Windows...

  • Desktop Support Technician

    3 weeks ago

    Bethesda, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionNew Job Opportunity - Desktop Support Technician(Windows and Mac/Apple)New and exciting job opportunity with a client based out of Bethesda, MD. Looking to hire an experienced Desktop Support Technician with a minimum of 2 years of related work experience. (Desktop Support).Technical certifications are highly desired as well as...

  • Desktop Support

    3 weeks ago

    Bethesda, United States Government Contractor Full time

    Job DescriptionJob DescriptionIT User Support Specialist / Help Desk Tier IIBethesda MDMUST :Current Public Trust and eligible for Secret clearance or Active DoD Secret Clearance2+ years of profession Tier II experience providing Operation and network support, Automation software and remote access software supportEfficient experience work with PC software...

  • Desktop Engineer

    3 weeks ago

    Bethesda, United States Randstad Digital Full time

    The Desktop Engineer responsibilities are as follows:Configure, troubleshoot and install various IT hardware and applications such as desktops, routers, servers, switches, Wi-Fi antennas, Network security devices, Access control systems any other application once given the necessary procedures and authorization.Analyze existing requirements and prepare for...

  • Desktop Engineer

    3 weeks ago

    Bethesda, United States Randstad Digital Full time

    The Desktop Engineer responsibilities are as follows: Configure, troubleshoot and install various IT hardware and applications such as desktops, routers, servers, switches, Wi-Fi antennas, Network security devices, Access control systems any other application once given the necessary procedures and authorization. Analyze existing requirements and prepare...

  • Desktop Engineer

    3 weeks ago

    Bethesda, United States Randstad Digital Full time

    The Desktop Engineer responsibilities are as follows:Configure, troubleshoot and install various IT hardware and applications such as desktops, routers, servers, switches, Wi-Fi antennas, Network security devices, Access control systems any other application once given the necessary procedures and authorization.Analyze existing requirements and prepare for...

  • Supervisory Financial Specialist

    3 weeks ago

    Bethesda, United States Program Support Center Full time

    Summary This position is located in the Department of Health and Human Services, Program Support Center, headquartered in Rockville, Maryland. Duties WHAT YOU'LL BE DOING DAY TO DAY As a Supervisory Financial Specialist, you will use your knowledge of and experience with the Program Support Center to optimize business results and customer...

  • Secret Cleared Help Desk Specialist

    2 weeks ago

    Bethesda, United States Insight Global Full time

    Requirements:* 2+ Years troubleshooting Windows 7 and Windows 10 Operating Systems.*Tier 1/2 desktop support experience* Skilled with creating documentation and work instructions based on completed work.* Must have at least one of the following COMPTIA Certs: A+, Network+, Security+, etc.Nice to Have Skills & Experience* ITIL Certification.* ServiceNow...

  • Secret Cleared Help Desk Specialist

    2 weeks ago

    Bethesda, United States Insight Global Full time

    Requirements:* 2+ Years troubleshooting Windows 7 and Windows 10 Operating Systems.*Tier 1/2 desktop support experience* Skilled with creating documentation and work instructions based on completed work.* Must have at least one of the following COMPTIA Certs: A+, Network+, Security+, etc.Nice to Have Skills & Experience* ITIL Certification.* ServiceNow...

  • Secret Cleared Help Desk Specialist

    2 weeks ago

    Bethesda, United States Insight Global Full time

    Requirements:* 2+ Years troubleshooting Windows 7 and Windows 10 Operating Systems.*Tier 1/2 desktop support experience* Skilled with creating documentation and work instructions based on completed work.* Must have at least one of the following COMPTIA Certs: A+, Network+, Security+, etc.Nice to Have Skills & Experience* ITIL Certification.* ServiceNow...

  • Information Technology Specialist

    4 weeks ago

    Bethesda, United States Links Global Full time

    Job DescriptionJob DescriptionJob SummaryLinks Global seeks a skilled and customer-focused Information Technology Support Specialist to join our dynamic IT team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. The IT Support Specialist will diagnose and resolve technical issues, ensure...

  • Program Support Specialist

    4 days ago

    Bethesda, United States Astrix Inc Full time

    Program Support Specialist - NEI's Office of the Director Roles/Responsibilities: Plans and arranges meetings and travel for the Director Manage the Director's calendar on a daily basisWork collaboratively with the Director on all calendar and travel needs Be responsible for entering and updating the Director's calendar Conduct calendar updates to the...

  • Program Support Specialist

    2 days ago

    Bethesda, United States Astrix Inc Full time

    Program Support Specialist - NEI's Office of the Director Roles/Responsibilities: Plans and arranges meetings and travel for the Director Manage the Director's calendar on a daily basisWork collaboratively with the Director on all calendar and travel needs Be responsible for entering and updating the Director's calendar Conduct calendar updates to the...

  • Program Support Specialist

    3 weeks ago

    Bethesda, United States Astrix Full time

    Program Support Specialist - NEI's Office of the Director Roles/Responsibilities: Plans and arranges meetings and travel for the Director Manage the Director’s calendar on a daily basisWork collaboratively with the Director on all calendar and travel needs Be responsible for entering and updating the Director’s calendar Conduct calendar updates to the...

  • Program Support Specialist

    4 weeks ago

    Bethesda, United States Astrix Full time

    Program Support Specialist - NEI's Office of the Director Roles/Responsibilities: Plans and arranges meetings and travel for the Director Manage the Director’s calendar on a daily basisWork collaboratively with the Director on all calendar and travel needs Be responsible for entering and updating the Director’s calendar Conduct calendar updates to the...

  • Program Support Specialist

    3 weeks ago

    Bethesda, United States Astrix Full time

    Program Support Specialist - NEI's Office of the Director Roles/Responsibilities: Plans and arranges meetings and travel for the Director Manage the Director’s calendar on a daily basisWork collaboratively with the Director on all calendar and travel needs Be responsible for entering and updating the Director’s calendar Conduct calendar updates to the...

  • Computer Support Specialist

    2 weeks ago

    Bethesda, United States Apex Systems Full time

    Title: Computer Users Support Specialist Type: 6 Month Contract to Hire Schedule: M-F 8 hr. days shift between 6am-6pm Location: Onsite in Bethesda, Maryland at Uniformed Services UniversityCompensation: $25-30/hr. *If interested and qualified, please reach out to the technical recruiter, Nicole, at nrosipal@apexsystems.com General Duties:Serve as the...

  • Computer Support Specialist

    2 weeks ago

    Bethesda, United States Apex Systems Full time

    Title: Computer Users Support Specialist Type: 6 Month Contract to Hire Schedule: M-F 8 hr. days shift between 6am-6pm Location: Onsite in Bethesda, Maryland at Uniformed Services UniversityCompensation: $25-30/hr. *If interested and qualified, please reach out to the technical recruiter, Nicole, at nrosipal@apexsystems.com General Duties:Serve as the...

  • Client Support Specialist

    2 days ago

    Bethesda, United States GetWellNetwork, Inc. Full time

    Job DescriptionJob DescriptionTitle: Client Support Specialist (Tier 1) Reporting to: Manager of Client SupportLocation: Remote, with preference in those in EST or CST time zones Opportunity:The Client Support Specialist is the first line of client telephone technical support, providing world class service to our client base.  With a passion for helping...