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Operations Manager

4 months ago

Wilmington, United States Sonic Systems International LLC Full time
Job DescriptionJob Description

Operations Manager

Location for Operations Manager:

Wilmington, NC

Benefits for Operations Manager:

  • Healthcare – BlueCross and Blue Shield of NC
  • Vision & dental – Cigna
  • Short Term, Long Term and Life Insurance paid by company.
  • 401K (not matched)
  • 10 days paid time off per year.
  • 12 Paid holidays

Job Summary for Operations Manager:

The Operations/Resource Manager assigns employees to projects based upon their skills, abilities, availability, and performance, to maximize the effectiveness of the project/scope. This position serves as the employees’ primary point of contact regarding training, mobilization, compensation, and assignments, and ensures that all employees are current on training and performance reviews.

Experiences for Operations Manager:

  • Bachelor’s degree preferred, or equivalent combination of education and work experience. 3 plus years of project management, power generation or nuclear industry experience.
  • 2 plus years of managing and developing employees.
  • 2 plus years of specialized/industry experience.
  • Proficient use of Microsoft Office (Excel, Word, Outlook, etc.)

Desired Characteristics for Operations Manager:

  • Excellent communication, customer service, and interpersonal skills
  • Proficient in project management and planning
  • Ability to solve complex problems
  • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines

Essential Functions for Operations Manager:

  • Assign employees to projects based upon their skills, abilities, availability, and performance to maximize the effectiveness of the crew
  • Manage field employee’s contracts, vacation, performance evaluations, identify training and job assignment, mobilization, and address daily employee needs and requests
  • Serve as the employees’ primary point of contact regarding training, mobilization, compensation, and assignments and resolve concerns or conflicts
  • Recruit prospective employees, manage field personnel. Create and implement productivity metrics.
  • Communicate with Customers to ensure employee availability by analyzing mob/demobilization plan
  • Report utilization, bench cost, training, and balanced crew development to drive productivity and reduce cost
  • Analyze customer feedback and post-project data to determine ways to improve future customer satisfaction, and resource utilization and reduce cost
  • Participate in creating recruitment strategies and interviewing candidates to maintain strong/effective team
  • Participate in yearly talent development review processes to retain top talent
  • Occasional travel required
  • Ability and willingness to work weekends, holidays, and after 8-5 business hours

Affirmative Action/EEO Statement for Operations Manager:

Sonic Systems International is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sonic Systems International makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.