Full Time Customer Service Position
4 weeks ago
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Customer Service Representative:
- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through company’s key performance indicators provided in training
Skills and Qualities We Seek in a Customer Service Representative:
- Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
- Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
- Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
Requirements of a Customer Service Representative:
- High school diploma or equivalent
- Previous customer service or related experience preferred, but not required
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills to handle multiple customer inquiries efficiently.
- Adherence to company policies, industry regulations, and ethical standards.
- A track record of punctuality and reliability in meeting work schedules.
- Ability to meet or exceed company’s performance metrics
#LI-Onsite
Powered by JazzHR
zRGUukkyRB
-
Occupational Therapist
1 week ago
Vacaville, California, United States Soliant Full timeJob Summary:Soliant is seeking a highly skilled Occupational Therapist to join our team in a full-time capacity. As an Occupational Therapist with Soliant, you will have the opportunity to work with a variety of clients and make a meaningful impact in their lives.Responsibilities:Provide occupational therapy services to clients in a school settingDevelop and...
-
Customer Service Rep
3 months ago
Vacaville, United States All Weather Aluminum Full timeAt All Weather, we build dreams. Those who work with us know that we strive for the best - the highe At All Weather, we build dreams. Those who work with us know that we strive for the best - the highest quality, the finest craftsmanship and the most energy-efficient and elegant designs. To get there, we have always relied on our fantastic team of...
-
Customer Service Representative
2 days ago
Vacaville, California, United States U-Haul Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and maintaining a positive and professional work environment.Key ResponsibilitiesAssist customers...
-
Customer Service
2 weeks ago
Vacaville, United States Renewal Full timeJob Type Full-time Description We're seeking enthusiastic, outgoing individuals to join our canvassing team at Renewal by Andersen of Sacramento! If you're driven by success, passionate about people, and eager to find an opportunity where you can earn a living wage in California, this may be the opportunity you've been looking for. What You'll Do:Engage:...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States Salvation Army Full timeMission Statement of The Salvation Army: The Salvation Army is a global movement, an evangelical segment of the universal Christian Church. Its teachings are rooted in the Bible, and its mission is driven by a profound love for God. The organization is dedicated to spreading the gospel of Jesus Christ and addressing human needs in His name without any form...
-
Customer Service Representative
4 days ago
Vacaville, California, United States Wise Auto Group Full timeJob DescriptionWise Auto Group is a leading automotive company that has been serving customers for over 100 years. We are committed to hiring passionate individuals who want to excel in their careers and make a difference in the industry.We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States Salvation Army Full timeMission Statement of The Salvation Army: The Salvation Army is a global organization, part of the universal Christian Church, dedicated to spreading the message of the Bible. Motivated by a profound love for God, our mission is to share the gospel of Jesus Christ and address human needs in His name without discrimination. PRIMARY OBJECTIVE The Customer...
-
Customer Service Associate
3 weeks ago
Vacaville, United States Innovative Collective Full timeJob DescriptionJob DescriptionWe specialize in creating engaging experiences that generate engagement for our clients. We are on a mission to redefine what it means to be a premier business communications firm, one interaction at a time. If you're enthusiastic, goal-oriented, and passionate about helping businesses grow, we want you on our team!As an...
-
Customer Service Associate
2 months ago
Vacaville, United States Wise Auto Group Full timeLooking for a rewarding and challenging career in the automotive industry? Mazda of Vacaville is looking for Automotive Customer Sales Consultant that will work with internet clientele. We are commitment to our employees and provide all the tools necessary for a superior automotive shopping and service experience. This position will work closely with sales...
-
Customer Service Associate
2 months ago
Vacaville, United States Wise Auto Group Full timeJob DescriptionJob DescriptionLooking for a rewarding and challenging career in the automotive industry? Mazda of Vacaville is looking for Automotive Customer Sales Consultant that will work with internet clientele. We are commitment to our employees and provide all the tools necessary for a superior automotive shopping and service experience. This...
-
Customer Service
1 month ago
Vacaville, United States GrowthWise Search Partners Full timeJob DescriptionJob DescriptionMission: Happy Customers. As our Customer Service & Operations Coordinator, you are essential in supporting smooth field operations and keeping our customer satisfaction rating high. From scheduling to communicating with field technicians to handling customer calls, appointments and resolutions. If you love working with a...
-
Vacaville, California, United States Soliant Full timeAbout the RoleSoliant is seeking a skilled Speech Language Pathologist to join our team in a dynamic school setting near Sacramento, CA.ResponsibilitiesConduct comprehensive assessments to identify students' communication needsDevelop and implement Individualized Education Programs (IEPs) to support students' progressEvaluate students' communication skills...
-
Customer Service Sales Representative
1 month ago
Vacaville, United States Daniel Fraser - District Office Full timeJob DescriptionJob DescriptionAt Farmers Insurance, we pride ourselves on delivering personalized and comprehensive insurance solutions to our clients. We are seeking a motivated and customer-focused individual to join our team as a Customer Service Sales Representative. This role is essential in providing exceptional service to our clients while driving...
-
Customer Service Sales Representative
2 weeks ago
Vacaville, United States Daniel Fraser - District Office Full time $42,000 - $52,000Job DescriptionJob DescriptionAt Farmers Insurance, we pride ourselves on delivering personalized and comprehensive insurance solutions to our clients. We are seeking a motivated and customer-focused individual to join our team as a Customer Service Sales Representative. This role is essential in providing exceptional service to our clients while driving...
-
Automotive Customer Service Representative
2 weeks ago
Vacaville, California, United States Wise Auto Group Full timeJoin Our Team at Wise Auto Group!Are you ready to embark on a fulfilling career in the automotive sector? Wise Auto Group is seeking dedicated Automotive Customer Service Representatives to engage with our online clientele. We are devoted to fostering a supportive environment for our employees, equipping them with the essential tools to deliver an...
-
Administrative Customer Service Representative
3 months ago
Vacaville, United States Clark Pest Control Full time** Administrative Customer Service Representative** **Job Category****:** Administrative **Requisition Number****:** ADMIN023175 Showing 1 location **Job Details** **Description** **About Clark Pest Control:** Since 1950, Clark Pest Control has made the lives of people throughout California and now northwestern Nevada pest-free, worry-free and just plain...
-
Caregiver Weekend Shift-Full Time
4 weeks ago
Vacaville, United States Always Best Care Senior Services Full timeJob DescriptionJob DescriptionTop rated In-Home Care, Companion Care and Personal Care provider in Solano county! Our Team is our Greatest AssetWe are looking for high energy and caring individuals to serve as Caregivers. We are a fast-paced and team-oriented group of people that is also very close-knit. We have a positive office culture with tons of...
-
Caregiver Weekend Shift-Full Time
4 weeks ago
Vacaville, United States Always Best Care Senior Services Full timeJob DescriptionJob DescriptionTop rated In-Home Care, Companion Care and Personal Care provider in Solano county! Our Team is our Greatest AssetWe are looking for high energy and caring individuals to serve as Caregivers. We are a fast-paced and team-oriented group of people that is also very close-knit. We have a positive office culture with tons of...
-
Full Time Recreational Therapist CTRS/ NCTRC
2 months ago
Vacaville, United States AvaMed Workforce Full timevaMed, Inc. has secured a contract to provide HealthCare providers to ALL Correctional Facilities in California. At the moment we are in URGENT need of a Certified Recreational Therapist to take on a Full Time assignment at the correctional facility located in Vacaville, CA. Position Details: Full Time Recreational Therapist, CTRS/ NCTRC Vacaville, CA...
-
Retail Sales Associate
3 days ago
Vacaville, California, United States Staples Full timeJob Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Staples. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a positive and inviting store environment.Key Responsibilities:Provide...