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Office Manager
1 month ago
Office Manager Overland Park, KS
Exemption Status: Non-exempt
Department: Administration
Reports To: Manager of Administration
SUMMARY
The Office Manager ensures a highly organized and efficient day-to-day business operation, supporting fast-paced business demands while maintaining exceptional internal and external customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Office Management:
- Oversee and manage the maintenance of office equipment and supply inventory.
- Conduct walkthroughs to ensure office and meeting rooms are organized, presentable, and secure.
Vendor Management:
- Evaluate and maintain supply vendors for quality, price, and service deliverables through cost-effective procurement for both Florida and Kansas offices.
- Manage phone and internet vendors to ensure no service delays and troubleshoot system issues.
IT Coordination:
- Coordinate with external IT contractors to procure hardware and software.
- Maintain ongoing IT project work tickets and ensure timely resolution.
Employee Onboarding/Offboarding:
- Assist the Recruiting department with onboarding and offboarding employees, including equipment setup.
- Oversee the seating chart and facilitate internal moves, ensuring all employees are well-equipped and have a smooth experience.
Office Moves:
- Organize, communicate, and execute large-scale moves between offices from end-to-end.
Process Improvement:
- Strive for continuous process improvement and work independently on multiple projects.
- Maintain, identify, and communicate office policies and procedures with a sense of urgency and critical thinking.
Miscellaneous:
- Perform other duties as necessary with strong attention to detail.
EDUCATION & TRAINING REQUIREMENTS
- Associates or bachelors degree preferred; or equivalent work experience.
- 3-5 years of previous applicable experience in administrative office management and/or project management.
OTHER QUALIFICATIONS
- Strong understanding of technology with the ability to test and troubleshoot.
- Proficient with Microsoft Word and Excel.
- Ability to multitask in a fast-paced environment while maintaining quality performance.
- Problem-solving: Identifies and resolves problems in a timely manner.
- Customer service: Manages difficult client/customer situations, responds promptly to internal customer needs, solicits feedback to improve service, responds to requests for service and assistance, and meets commitments.
- Planning/organizing: Prioritizes and plans work activities and uses time efficiently.
- Quality control/attention to detail: Demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance.
- Adaptability: Adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events.
- Dependability: Consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
- Teamwork: Able to work in a team environment.
- Physical ability: Ability to lift 15-20 lbs.
PHYSICAL EFFORT & WORKING CONDITIONS
The Office Manager will need proficiency with the following programs and tools:
- Adobe: For seating charts.
- Badge Studio and Badgy Print Center: For employee badges.
- EntraPass Web (Atronic Alarms): To set up access badges and run access reports.
- Building Ticket System: To create tickets for issues and requests in the building.
- Amazon Business
- Pitney Bowes
- UPS
- Office Essentials
- Ring Doorbell
Additional tasks include:
- Coffee and Inventory: Managed every Thursday.
- Necco Deliveries: Managed every Tuesday and Friday, including providing guest passes.
- Shred It: Managed every Thursday, including providing guest passes and showing new drivers around.
- UPS Pickup: Standing daily pickup between 3:30-4:00 PM.
- Zoom Management: Backup support as needed.
Join our team and ensure the smooth and efficient operation of our office environment. Apply today to become a vital part of our administration team