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Director of Volunteer Leadership

1 month ago

West Palm Beach, United States Ferd & Gladys Alpert Jewish Family & Childrens Ser Full time
Job DescriptionJob DescriptionDescription:

About Alpert Jewish Family Service (Alpert JFS)

While Alpert JFS is grounded in compassion and guided by Jewish values, our employees come from diverse faith backgrounds and are invested in the agency’s mission to strengthen our entire community by empowering individuals and families through the delivery of comprehensive human services.


Since 1974, Alpert JFS, a 501(c)(3) not-for-profit organization, has strengthened and enriched the lives of men, women, and children of all ages. We do this through a continuum of focused programs addressing the well-being of children and families of all ages, the independence and well-being of older adults, and the optimal quality of life for individuals with special needs.

The primary responsibility of the Director of Volunteer Leadership is to provide the vision and leadership necessary to support the core business strategy and mission of the Agency, including collaboration with program directors to support the volunteer component of the programs.


The primary responsibility of the Director of Volunteer Leadership is to provide the vision and leadership necessary to support the core business strategy and mission of the Agency, including collaboration with program directors to support the volunteer component of the programs.


Director of Volunteer Leadership Essential Responsibilities:

  • Lead recruitment, scheduling, training, engagement, recognition, and tracking of agency volunteers.
  • Develop recruitment strategy that includes re-engaging prior volunteers through phone calls and emails as well as outreach to new volunteers and community groups.
  • Work with volunteers to determine appropriate volunteer position (in collaboration with Chief Clinical and Impact Officer when indicated); confirm volunteer placement; provide volunteer details, duties, and expectations; determine opportunities for engagement in other areas of our agency.
  • Ensure volunteers are properly trained and oriented to their role.
  • Create and implement recognition strategy, ensuring each volunteer feels valued and appreciate for their contributions.
  • Implement centrally produced tools and resources to create a consistent volunteer experience across the agency.
  • Obtain, maintain and disseminate data dealing with current trends, and provide monthly metrics of all volunteer activities, engagement and retention.
  • Identify and outreach potential philanthropic volunteers to the organization to support the development and fundraising goals of the Agency.
  • Collaborate with program directors to recruit, onboard, schedule, and support volunteers within their programs.
  • Participate in volunteer pantry programs on a weekly basis and with Residential programs when indicated.
  • Partner with Marketing and Communications to create and coordinate volunteer campaigns and recognition events.
  • Determine program placement of interested volunteers within the Agency in collaboration with the Chief Clinical and Impact Officer when indicated.
  • Facilitate and manage the Food Insecurity Committee/Task Force.
  • Create, schedule and facilitate new volunteer orientation.
  • Develop and monitor outcome measures for a volunteer campaign or volunteer placements within the Agency.
  • Manage volunteer on-boarding process including explaining screening process and tracking clearances.
  • Develop a culture of volunteer leadership among volunteers and within the organization.
Requirements:

Qualifications:

  • BA or equivalent, or at least 5 years’ experience in community or non-profit organizations.
  • Three (3) years of experience relevant to leading successful volunteer programs and experience implementing volunteer projects and plans.
  • Excellent presentation, public speaking and community relations skills.
  • Excellent verbal and written skills.
  • Exceptional organizational and time-management skills.
  • Strong interpersonal and problem-solving skills.
  • Demonstrated cultural sensitivity.
  • Experience working in a highly collaborative environment where teamwork, collegiality and self-motivation were necessary for success.
  • Eligible driving record and proof of automobile insurance.

We offer a hybrid working environment, competitive salary, medical, paid vacation and sick time, paid holidays, Public Service Loan Forgiveness, 403b Retirement, EAP


Alpert JFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Drug Free Workplace