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Residential Peer Support Specialist

3 months ago

Norfolk, United States The Well Full time
Job DescriptionJob DescriptionJob description
Residential Peer Support Specialist (Men’s Program)
Supervised by: Residential Counselor
Qualifications:
  • Preferred to be 21 years of age and have a minimum of a high school diploma or GED.
  • Must be licensed by the state of Nebraska as a Certified Peer Support Specialist.
  • If diagnosed with a substance use disorder, individual must have a minimum of 18 months recovery/abstinence. Must have the ability to pass an initial and ongoing random drug screenings.
  • Knowledge of behavioral health disorders and a willingness to increase knowledge base on these subjects.
  • Good written communication skills; must be able to demonstrate standard grammatical abilities.
  • Strong verbal communication skills; must be able to use appropriate assertive communication with both clients and coworkers.
  • Resourceful, confident and able to problem solve in a variety of situations.
  • Able to practice strict confidentiality guidelines following 42-CFR and HIPAA regulations.
  • Must be able to work as a team or independently and must be able to discern which skill is needed in a given situation.
  • Current valid driver’s license and must be insurable through the agency’s insurance policy.
  • Good stress management skills.
  • Ability to follow directives and complete duties as assigned.
  • Ability to work a flexible schedule, which may include willingness to work evenings, weekends and holidays as needed.
  • Possess a non-judgmental, caring attitude toward persons served.
  • Possess a growth-oriented mindset with the ability to seek out feedback, respond well to constructive criticism and learn from mistakes.
  • Must be self-motivated and have the ability to seek out additional tasks when necessary.
  • Ability to adapt to change and possess an overall optimistic attitude.
  • Possess a trauma informed and culturally competent attitude.
Duties and Responsibilities:
  • Complete all required training and certifications, exhibiting competency, within established timeframes. Remain current on all required certifications. 
    • Medication Aide
    • Red Cross First Aid/AED/CPR
    • Client and Employee Rights
    • Confidentiality (42 CFR and HIPPA)
    • NAADAC Code of Ethics
    • Cultural Competency
    • De-escalation Techniques
    • Trauma Informed Care
    • Crisis Management
    • Health and Safety Practices
    • Customer Service
    • Promoting Wellness of Consumers
    • Person-Centered Practices
    • Positive Interventions
    • Gender Competency
    • Employee/Resident Handbooks
    • Agency Policies and Procedures, including where to locate them
 
  • Coordinate with the Case Manager to conduct referral activities. Complete referral applications by phone or in person, as needed.
  • Work with the Case Manager to identify people in need of interim services to ensure these services are provided.
  • Begin forming relationships with referrals prior to admittance to residential treatment.
  • Ensure that the overall environment remains positive, trauma informed and therapeutic. 
  • Whenever possible, the peer support specialist will be present and involved with the residents throughout their daily activities, including meal preparation, chore completion, activities of leisure and groups, as assigned.
  • Role model all activities and tasks that are expected of residents.
  • Assist residents with problem solving, appropriate interactions, as well as utilizing positive coping and recovery skills.
  • Employ established skills, including assertive communication, de-escalation techniques, crisis management, customer service, promotion of wellness and positive interventions.
  • Participate in treatment activities of the residents.
  • Facilitate orientation of new residents.
    • Ensure that new residents are brought into a warm and welcoming environment.
    • Conduct a tour of the facility and assist the new resident in getting urgent needs met.
  • Encourage and promote skill building by working alongside with the residents to assist them in determining barriers, utilizing strengths, finding accommodations, teaching and modeling skills and engaging in advocacy activities.
  • Transport residents to appointments, meetings, court, etc.
  • Participate as an active member of the treatment team by providing feedback, offering suggestions, advocating for residents and finding solutions.
  • Work with the Health and Wellness Coordinator to enhance the wellness of all consumers through active peer support activities.
  • Work with agency counselors to enhance the mental health and recovery program of all residents through active peer support activities.
  • Visit current residents that have been removed from residential treatment temporarily due to hospitalization or incarceration.
  • Facilitate residential groups as assigned.
  • Assist residents with discharge, assisting with transportation of residents, as needed.
  • Complete clerical and office responsibilities. Answer phones, take and relay messages.
  • Complete all required documentation accurately, thoroughly and in a timely manner.
    • Behavioral Observations
    • Critical Incident Reports
    • Releases of Information
    • Group Notes
    • Weekly progress Notes
  • Provide individual peer support services with residents in the program. 
    • Schedule meetings in advance with residents at regular intervals, based on their individualized needs and preferences.
    • Assist residents in establishing peer support goals and objectives in line with their strengths, needs, abilities, and preferences.
    • Complete weekly Peer Support Contact Notes to document progress, barriers, and activities that facilitate sustained recovery.
  • Men’s peer support provider will work day shift hours in staffing ratio and every other weekend.
  • Other duties as assigned.
Probationary Period: 6 months
 

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