Action Sports Desk Supervisor
1 month ago
SUMMARY/OBJECTIVE
The Action Sports Desk Supervisor is responsible for assisting as directed with snow sports, summer camps/programming, daily resort operations, special events and marketing.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for efficient operation of the Action Sports Desk.
- Responsible for training and supervising Action Sports desk attendants.
- Responsible for accurate sales and financial transactions at Action Sports Desk, including opening/closing till, taking money in the form of cash or credit card from patrons in exchange for Snow Sports and Rental services, providing proper change, balancing drawer, processing credit card transactions, preparing deposits.
- Perform sales transactions using a cash register and computer.
- Maintain inventory, account for cash, and maintain daily business transactions.
- Answer customer questions via telephone, email and in person.
- Assist with Snow-Sports and Mountain Bike coaching and instruction activities.
- Assist with payroll entry for instructors and Rental attendants.
- Assist with compiling statistics and collecting data related to Snow Sports/Mountain Bike lessons and programs.
- Assist with collection of video and various editing requests.
- Assist with various photography efforts.
- Assist in daily mountain operations as needed and/or directed.
- Perform other duties as assigned and/or directed.
MINIMUM QUALIFICATIONS
- Working knowledge of cash handling and related financial procedures such as credit card transactions, balancing drawer, preparing cash and credit cards for deposit.
- Basic knowledge of word processing, spreadsheet and browser applications, basic internet navigation.
- Working knowledge of video collection, editing and production.
- Ability to effectively present detailed information both verbally and in written form.
- Have a full understanding and passion of the ski industry.
- Excellent customer service skills.
- Must adhere to flexible work times, working weekends and holidays, and must have the ability to multi-task.
- Working knowledge of resort.
DESIRED QUALIFICATIONS
- Minimum 18 years of age and a high school diploma.
- Supervisory/leadership experience.
- Experience working with point of sale systems.
- 5 years experience as a Snow Sports instructor, or equivalent.
PHYSICAL REQUIREMENTS
- Must be able to stand, walk and sit for long periods of time.
- Must maintain a high level of energy and enthusiasm on the job.
- Must be able to work long and irregular hours including weekends and holidays.
- Must be able to work outdoors in all types of conditions.
- Must be able to lift and carry a minimum of 25 lbs.
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