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Floating Senior Leasing Consultant

2 months ago

Fayetteville, United States Van Metre Companies Full time
Job DescriptionJob Description

At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre Companies is seeking a Floating Senior Leasing Consultant to join our Floating Senior Leasing Team. 

Please note that this team floats across all of the properties within the North Carolina Van Metre portfolio and will require reliable transportation to get to and from the properties. Properties are located in Fayetteville, NC, Spring Lake, NC, Greensboro, NC, and Burlington, NC. There are 6 properties currently in the North Carolina portfolio.

Our Senior Leasing Consultants take pride in their work, recognizing the value of teamwork and ownership of their responsibilities and impact. Senior Leasing Consultants play a vital role as the face of our communities. Our leasing team members are key contributors to the company's success and we're here to support you in your journey with professional development, career mentorship and growth opportunities, and great benefits and perks. 

As Floating Senior Leasing Consultant, you will be responsible for the day-to-day leasing operations at any of the properties in our portfolio You will have the opportunity to work with different Van Metre team members and to gain experience leasing at a variety of property classes. You will also assist with all leasing duties related to the property, including maximizing occupancy, scheduling appointments, securing rentals, and promoting resident retention. 

Responsibilities: 

  • Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed 
  • Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing) 
  • Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents  
  • Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications 
  • Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals 
  • Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately 
  • In conjunction with the rest of the team, plan, organize, and conduct resident events  
  • Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.) 
  • Inspect vacant apartments and report needed repairs to service team in order to maintain exceptional product quality  
  • Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.) 
  • Some additional accounting responsibilities, including:
    • Auditing applicant accounts and crediting accounts for leasing specials
    • Preparing and delivering late notices and prepaid notices
    • Preparing and delivering Notice to Vacate Acknowledgments
    • Processing payments on resident accounts
  • Review:
    • Upcoming occupancy trends to ensure readiness to fill upcoming vacancies 
    • Competitor properties in order to identify market trends and implement appropriate specials and features 
  • Assist with training and development of employees working at sites across the portfolio
  • Assist with transitioning new property acquisitions
  • Other sales, customer service, and property-related tasks, as needed 

Requirements:

  • 2 years leasing experience preferred
  • Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
  • Weekend work is required 
  • Bilingual preferred 

Competencies:

  • Aptitude for working with people 
  • Professional demeanor and attitude 
  • Customer service skills 
  • Verbal and written communication skills 
  • Sales and goal orientation 
  • Time management and prioritization skills 
  • Social media skills 
  • Organizational skills
  • Flexibility to adapt to changing environments and locations

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

  • Salary: $19.00-$20.00 per hour (Pay is commensurate with experience, education, training, and skills)
  • Annual Bonus Potential: $3,500 annually, paid quarterly
  • Renewal and Leasing Commissions
  • Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
  • Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
  • Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
  • Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
  • Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company's founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company's emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the "Van Metre" signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.