Director of Claims

1 month ago

Tampa, United States Slide Full time
Job DescriptionJob Description

Slide is a cutting-edge Tampa based Technology Enabled Insurance company who is disrupting the industry

To revolutionize all facets of property insurance, we need to do things differently. Therefore, certain traits are required of Sliders in order to be successful in our fast-paced environment. Being able to contribute innovative solutions (Best Idea Wins), being able to easily pivot and comfortable with ambiguity, as well as the desire to grow in a Best Places to Work award winning culture are some of the things that make a Slider successful. Does this sound like you?


What you will be doing:

  • Supervise, support, and develop a team of managers and claim examiners.
  • Oversee an inventory of claim files which include investigation, coverage, evaluation, resolution, and litigation management.
  • Responsible for the most complex claims within a product claim group.
  • Evaluate claims and set case resolution strategies, including independent handling of mediations and trials in complex claims.
  • Develop and implement negotiation strategies and identify claims where trial is appropriate.
  • Select, retain, and direct appropriate defense counsel on litigated cases.
  • Provide leadership to team members and regularly conduct effective and timely structured Performance Feedback sessions.
  • Develop and implement training for Claims employees, collaborating with the Training & Auditing department where necessary.
  • Collaboratively communicate with Underwriting on industry trends or case law/statutory developments that may impact their respective product lines.
  • Assist Underwriters in review of submissions of policies/bonds as needed.
  • Maintain up to date knowledge of legislation, regulations, and industry events which pertain to insurance claims.
  • Perform other duties, as assigned.

What you have:

Education, Experience, and Licensing:

  • Bachelor's degree or High School diploma and equivalent relevant work experience required.
  • 8+ years of P&C homeowner's insurance experience required.
  • 4+ years of meaningful management experience in a P&C homeowner's insurance claim setting.
  • Active Florida 6-20 Resident All Lines Adjuster License.
  • 3+ years' experience with Florida insurance laws and Florida good faith claims handling required.
  • Industry designations or certifications a plus..

Qualifications/Skills and Competencies:

  • Extensive background handling claims with a strong focus on U.S. south and southeastern states is preferred.
  • Demonstrated ability to lead and develop a team of claims professionals.
  • Superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
  • Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution skills are essential.
  • Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.
  • Exceptional time management skills; ability to prioritize tasks and allocate resources efficiently.
  • Data-driven, analytical approach necessary.
  • Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.
  • Demonstrated organizational skills.
  • Strong interpersonal and senior level leadership skills.
  • Excellent verbal and written communication skills and the ability to make presentations to internal and external groups.
  • Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint and Outlook
  • Desire to live Slide's Core Values.

What Slide offers to you:

The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology

Benefits - We have extensive and cost-effective benefits that cover you and your family from every angle...Physical, Emotional, Financial, Social and Professional Health. A new 2024 Benefit is a Lifestyle Spending Account opened for each employee to spend on a Wellness Activity of their choice each month... funded by Slide

2023 AND 2024 BEST PLACE TO WORK - Tampa Bay Business Journal

2024 TOP WORKPLACE - Tampa Bay Times and USA Today

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