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Insurance Remittance Clerk

3 months ago

Newark, United States Finger Lakes Community Health Full time
Job DescriptionJob DescriptionSalary: $17.00-$20.00

Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam.


About Finger Lakes Community Health:

Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region.


Benefits Offered:

  • Monday through Friday schedule, closed all major holidays
  • Medical insurance with a 90%+ employer contribution
  • Dental, Vision, and Life insurance
  • Safe Harbor 3% 401k contribution
  • Robust PTO offerings 
  • Education reimbursement


Job Summary: 

The Insurance Remittance Clerk is an administrative position dedicated to supporting the revenue collection of Finger Lakes Community Health. This position will support the Billing department in the processing and collection of insurance remittance for claims, as well as other sources of revenue generated by patient care. This position will be responsible for the collection, maintenance and audit of determined remittance including the recording and preservation of documentation and supporting evidence.


Duties/Responsibilities:

  • Monitors all remittance in Electronic Health Record (EHR) system, including Electronic Fund Transfers (EFT), Electronic Remittance Advice (ERA), check payments, retraction notices and zero payments.
  • Review ERA remits in EHR for accuracy
  • Enter insurance and patient payments submitted via website or mail to EHR system, including supporting documentation
  • Reviews any applicable insurance websites for additional remits
  • When missing, must find and add supporting documentation and/or determining what further action may be required for each claim
  • Reconcile money received compared to EHR, maintaining record of deposits
  • Review ERAs uploaded into EHR that have not been posted
  • Review and reconcile duplicate payments identified by the Billing department
  • Investigate received payments by insurances that cannot be found in EHR
  • Assist payers with the completion of EFT or ERA registration
  • Post Medical and Dental payments; as time permits
  • Other duties as assigned by supervisor


Required Skills/Abilities: 

  • Excellent communication skills.
  • Strong organization skills and attention to detail
  • Maintains a professional relationship and positive attitude
  • Displays enthusiasm toward the work and the missions of the organization
  • Must be able to set and prioritize goals and objectives; excellent time management and organizational skills.
  • Must be able to interact courteously and calmly


Education and Experience:

  • High School or Equivalency Diploma
  • Prior customer experience highly desirable


Physical Requirements: 

  • Must be able to hear and communicate with clients and staff on telephone and those who are served “in person”
  • Must have vision which is adequate to read memo’s, and other documents
  • Must possess manual dexterity, to perform writing and keyboard tasks
  • Must be able to sit for extended periods of time