Wireless Customer Service
6 days ago
Responsibilities of the Wireless Customer Service & Sales Associate:
- Work with customers on a daily basis to provide exceptional customer experiences, education on wireless products and services, and close sales
- Become a master of all wireless products and services to answer customer questions
- Find customer needs through asking questions and overcoming objections
- Participate daily in team meetings where company goals and objectives are laid out
- Learn the fundamentals of the sales process and ensure all sales are closed correctly
- Build strong relationships with customers to ensure customer satisfaction and loyalty
- Work alongside other members of the Customer Service & Sales team to make sure all goals and objectives are met
Perks of the Wireless Customer Service & Sales Associate:
- Training tailored to the individual
- Rapid advancement into leadership roles
- Unlimited access to learning and training opportunities
- Holiday closures
Requirements of the Wireless Customer Service & Sales Associate:
- High school diploma or GED equivalent
- Experience working in customer service, sales, or other related fields
- Proficient communication skills
- A love of working with people
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