Accounts Receivable Representative
3 weeks ago
We are searching for an Accounts Receivable Representative to join our Finance Team This position is responsible for the active business to business collection of Accounts Receivable.
Responsibilities:
- Directly responsible for active business to business collections on all customers
- Contact customers with past due account balances for collection of full or partial payment of overdue balance with the highest level of professionalism and positive demeanor.
- Enter updated customer account data into the database and forward as necessary to account manager, service coordinator, and or supervisor.
- Track and report on all call activities as required.
- Follow-up with customers and internal departments regarding resolution of customer account issues as necessary.
- Perform account reconciliations, restructures, and cash application investigations.
- Present & setup billing and payment improvement options to customers.
- Perform large or complex account collections as directed by supervisor.
Skills/Requirements:
- Minimum of one-year relevant experience in a customer service or business to business collection’s role required. Experience with complex customer service and collection issues strongly preferred.
- Good working knowledge and skill in operating computers, data entry, and office equipment, etc., required.
- Working knowledge of MS Excel and MSWord.
- Ability to work independently with limited supervision, organizational skills, working in a team environment.
- High school diploma or equivalent required.
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