Accounts Receivable Representative

3 weeks ago


New Castle, United States NIXON MEDICAL Full time
Job DescriptionJob DescriptionDescription:

We are searching for an Accounts Receivable Representative to join our Finance Team This position is responsible for the active business to business collection of Accounts Receivable.

Responsibilities:

  • Directly responsible for active business to business collections on all customers
  • Contact customers with past due account balances for collection of full or partial payment of overdue balance with the highest level of professionalism and positive demeanor.
  • Enter updated customer account data into the database and forward as necessary to account manager, service coordinator, and or supervisor.
  • Track and report on all call activities as required.
  • Follow-up with customers and internal departments regarding resolution of customer account issues as necessary.
  • Perform account reconciliations, restructures, and cash application investigations.
  • Present & setup billing and payment improvement options to customers.
  • Perform large or complex account collections as directed by supervisor.
Requirements:

Skills/Requirements:

  • Minimum of one-year relevant experience in a customer service or business to business collection’s role required. Experience with complex customer service and collection issues strongly preferred.
  • Good working knowledge and skill in operating computers, data entry, and office equipment, etc., required.
  • Working knowledge of MS Excel and MSWord.
  • Ability to work independently with limited supervision, organizational skills, working in a team environment.
  • High school diploma or equivalent required.


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