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Overview: The Accounts Receivable Associate plays a pivotal role in managing financial transactions related to accounts receivable while leveraging various software platforms and tools. This position requires proficiency in Yardi, MS Office, and Clickpay, along with strong organizational skills and attention to detail to ensure accurate processing of payments, invoicing, and documentation.
Responsibilities:
- System Management: Utilize Yardi software to perform accounts receivable functions, including invoice generation, payment processing, charge adjustments and account reconciliation.
- Payment Processing: Manage incoming payments from customers through the Clickpay Payment Site, recording transactions accurately within Yardi and reconciling with bank deposits.
- Invoicing: Generate and distribute invoices to customers using Yardi, ensuring adherence to billing schedules and renters insurance requirements.
- Renters Insurance Compliance: Verify and maintain records of renters insurance coverage for tenants, ensuring compliance with lease agreements and property management policies.
- Account Reconciliation: Regularly reconcile accounts receivable ledger within Yardi, investigating and resolving discrepancies in payment amounts, dates, or methods.
- Microsoft Office Skills: Utilize Microsoft Excel, Word, and Outlook to prepare reports, correspondence and data analysis related to accounts receivable activities.
- Documentation Management: Maintain organized and accurate records of customer transactions, correspondence, insurance documentation and day to day check scanning and bank deposits.
- Customer Service: Respond promptly and professionally by providing exceptional service and assistance to customer inquiries related to billing, payment processing, charges & adjustments and security deposit.
- Process Improvement: Identify opportunities to streamline accounts receivable processes, improve efficiency, and enhance the integration of Yardi, Clickpay, and Microsoft Office tools.
Qualifications:
- Bachelor's degree in accounting, finance, business administration, or related field preferred.
- 1-3 years of experience in accounts receivable, with demonstrated proficiency in using Yardi software and MS Office.
- Familiarity with renters insurance requirements and documentation processes preferred.
- Strong knowledge of Microsoft Office applications, particularly Excel, Word, and Outlook.
- Excellent analytical skills and attention to detail, with the ability to reconcile financial data accurately.
- Effective communication and interpersonal skills, with a customer-centric approach to resolving inquiries and issues.
- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines.
- Knowledge of accounting principles, financial reporting, and regulatory compliance requirements.
- Certification in Yardi software administration or related areas is a plus.
