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Work Orders Coordinator

2 months ago

Provo, United States Ambia Solar Full time
Job DescriptionJob DescriptionDescription:

Join Ambia Solar, where we are dedicated to empowering homeowners with sustainable energy solutions while delivering an unparalleled customer experience from inception to completion. Our fast growing company started in 5 states and has grown to 9.

Become part of the Ambia team and grow along with us.


Why You'll Love Working with Us:

Innovative Projects: Work on cutting-edge solar projects that push the boundaries of technology and efficiency. Your expertise will shape the future of renewable energy.

Career Growth: We believe in investing in our team. Enjoy opportunities for professional development and career advancement within a rapidly growing company.


What we offer:

  • Competitive compensation package
  • Group Health, Dental, and Vision plans
  • Life insurance
  • 401K with employer match
  • Paid holidays, paid time off
  • Opportunities for career advancement
  • Engaging company culture focused on teamwork and excellence


The Work Orders manager is responsible for the timely correction of problems external to the typical solar process. This includes monitoring troubleshooting, contracted repairs for damages, and RMAs for faulty equipment.


Responsibilities:

  • Synchronizing work orders with service requests
  • Design and maintain Field Service Salesforce Dashboard workflow
  • Write and update SOP for troubleshooting SolarEdge
  • Schedule field service tasks with homeowners and field resources
  • Work with subcontractors

Qualifications:

  • Experience deescalating frustrated homeowners
  • Strong interpersonal and communication skills
  • Ability to work independently and collaboratively in a team environment.
  • Excellent organizational and time-management skills.

Physical Requirements:

  • Employee is frequently required to sit for extended periods of time
  • Employee may be required to talk and listen to employees and customers.
  • Employee is occasionally required to stand for periods of time

Work Environment

  • Employee works in an office setting.


Ambia:

Ambia is a residential Solar Panel installer in the United States. Ambia is dedicated to providing homeowners with power for their homes, while offering a unique and quality customer experience from start to finish.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.



Requirements: